IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Minnesota
Skills you'll gain: Creativity, Creative Thinking, Creative Problem-Solving, Brainstorming, Cognitive flexibility, Persistence, Curiosity, Resourcefulness, Innovation, Problem Solving, Growth Mindedness, Adaptability, Motivational Skills
Mixed · Course · 1 - 4 Weeks
Skills you'll gain: Productivity, Productivity Software, Collaborative Software, Calendar Management, Organizational Skills, Project Management Software, Scheduling, Time Management, Prioritization, Document Management, Workflow Management, Goal Setting, Project Management, User Accounts
Beginner · Guided Project · Less Than 2 Hours

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Call Center Experience, Transaction Processing, Upselling, Retail Sales, Retail Store Operations, Customer Complaint Resolution, Cash Register Operation, Problem Solving, Conflict Management, Customer Relationship Building, Customer Inquiries, Teamwork, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

Imperial College London
Skills you'll gain: Epidemiology, Diagnostic Tests, Public Health and Disease Prevention, Public Health, Preventative Care, Program Evaluation, Risk Analysis, Quantitative Research, Health Policy, Research, Statistical Analysis
Beginner · Course · 1 - 4 Weeks
Michigan State University
Skills you'll gain: Photography, Photo Editing, Image Quality, Peer Review, Digital Publishing, Creativity, Information Privacy, Web Design and Development
Mixed · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Health Insurance Portability And Accountability Act (HIPAA) Compliance, General Data Protection Regulation (GDPR), Medical Privacy, Information Privacy, Personally Identifiable Information, Regulatory Compliance, Data Security, Data Management, Data Sharing, Incident Response, Governance, Risk Management
Mixed · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: AI Personalization, Fraud detection, Big Data, Credit Risk, Risk Management, Digital Transformation, Customer Insights, Machine Learning, Marketing Analytics, AI Enablement, Driving engagement, Data-Driven Decision-Making, Financial Data, Customer experience improvement, Artificial Intelligence, Analytics, Market Data, Retail Banking, Data Science
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Microsoft Copilot, Regulation and Legal Compliance, Data Ethics, Generative AI, Responsible AI, Data Governance, Microsoft 365, Sales Enablement, Marketing Automation, Customer experience improvement, Business Process Automation, Compliance Management, AI Security, Customer Service, Information Privacy, Microsoft Office, Microsoft Azure, Artificial Intelligence and Machine Learning (AI/ML), Critical Thinking
Beginner · Specialization · 1 - 3 Months

The Hong Kong University of Science and Technology
Skills you'll gain: Software Design Patterns, Requirements Analysis, White-Box Testing, Software Architecture, Acceptance Testing, Software Development Methodologies, Unified Modeling Language, Software Development Life Cycle, Configuration Management, Debugging, Software Design, Process Driven Development, Software Engineering, Software Testing, Object Oriented Design, Functional Requirement, Data Modeling, Systems Design, Project Management, Project Planning
Intermediate · Specialization · 3 - 6 Months

Icahn School of Medicine at Mount Sinai
Skills you'll gain: Speech Language Pathology, Patient Evaluation, Anatomy, Surgery, Chronic Diseases, Diagnostic Tests, Patient Treatment, Medical Management, Physiology, Pathology, Medical Terminology, Clinical Assessment, Infectious Diseases, Clinical Practices, Pharmacotherapy
Beginner · Specialization · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Electrical Safety, Electrical Systems, High Voltage, Electronic Components, Safety Standards, Control Systems, Basic Electrical Systems, Thermal Management, Failure Analysis, Energy and Utilities, Electrical Engineering, Manufacturing Processes, Materials science, Chemical Engineering, Chemistry, Requirements Analysis
Intermediate · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Prompt Engineering, Microsoft Copilot, Generative AI, Microsoft Office, Microsoft Azure, Artificial Intelligence and Machine Learning (AI/ML), Productivity Software, Natural Language Processing
Beginner · Course · 1 - 4 Weeks