IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

The University of North Carolina at Chapel Hill
Skills you'll gain: Data Sharing, Data Management, Data Storage, File Management, Data Security, Information Management, Data Strategy, Metadata Management, Records Management, Data Governance, Data Integrity, Data Literacy, Information Privacy, Version Control
Mixed · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Ancient History, Liberal Arts, Ethical Standards And Conduct, General Science and Research, Scientific Methods, Mathematics Education, Governance
Mixed · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Digital pedagogy, Grammar, English Language, Language Learning, Oral Comprehension, Vocabulary, Requirements Analysis
Intermediate · Course · 1 - 3 Months

Microsoft
Skills you'll gain: CI/CD, C# (Programming Language), Azure DevOps, Load Balancing, Continuous Integration, Role-Based Access Control (RBAC), Scalability, Object Oriented Programming (OOP), Authentications, ASP.NET, Debugging, SQL, Microsoft Copilot, .NET Framework, Relational Databases, Database Management, Graph Theory, Back-End Web Development, Program Development, Data Structures
Beginner · Professional Certificate · 3 - 6 Months
Johns Hopkins University
Skills you'll gain: Epidemiology, Infectious Diseases, Exploratory Data Analysis, Public Health, Program Management, Model Evaluation, Data Analysis Software, Data Management, Decision Support Systems
Advanced · Course · 1 - 4 Weeks

Politecnico di Milano
Skills you'll gain: Ancient History, Art History, Architectural Design, Civil and Architectural Engineering, Social Studies, Architecture and Construction, World History, Physical Science, Cultural Diversity, General Science and Research
Beginner · Course · 1 - 3 Months

Goodwill Industries International
Skills you'll gain: Constructive Feedback, Interviewing Skills, Communication, Coaching, Accountability, Client Services, Virtual Teams, Professional Development, Diversity and Inclusion, Client Support, Workforce Development, Recruitment, Ethical Standards And Conduct, Active Listening, Telecommuting, Needs Assessment, Employee Onboarding, Empathy, Human Centered Design, Gap Analysis
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Presentations, Public Speaking, Persuasive Communication, Microsoft PowerPoint, Verbal Communication Skills, Target Audience, Communication, Storytelling, Non-Verbal Communication, Composure, Goal Setting
Beginner · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Apache Spark, Apache Hadoop, Data Integration, Big Data, Data Pipelines, Data Processing, Data Management, NoSQL, Analytics, Splunk, Database Systems, MongoDB, Pandas (Python Package), SQL, PostgreSQL
Beginner · Course · 1 - 3 Months

Technion - Israel Institute of Technology
Skills you'll gain: Ideation, Brainstorming, Innovation, Creative Problem-Solving, Creative Thinking, Creativity, Operations Management, Resourcefulness, Thought Leadership, Problem Solving, Strategic Thinking, Visionary, Curiosity, Solution Delivery, Presentations, Persistence
Mixed · Course · 1 - 3 Months

University of Amsterdam
Skills you'll gain: Regression Analysis, Statistical Inference, Statistics, Logistic Regression, R Programming
Mixed · Course · 1 - 3 Months
Google Cloud
Skills you'll gain: Google Workspace, File Management, Collaborative Software, Document Management, Data Sharing, Productivity Software, Cloud Storage, Role-Based Access Control (RBAC)
Beginner · Course · 1 - 3 Months