IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Michigan
Skills you'll gain: 3D Modeling, 3D Assets, Design Elements And Principles, Visualization (Computer Graphics), Computer-Aided Design, Design, Architectural Design, Creativity
Beginner · Course · 1 - 4 Weeks

UiPath
Skills you'll gain: User Interface (UI), UI Components, Test Automation, Automation, Robotic Process Automation, Excel Macros, Application Frameworks, Desktop Support
Beginner · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Computational Logic, Application Specific Integrated Circuits, Theoretical Computer Science, Data Structures, Verification And Validation, Computer Architecture, Systems Design, Algorithms, Computer Engineering, Mathematical Software, Design Software, Computer Programming Tools, Debugging, Digital Design, Software Development Tools
Intermediate · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Generative AI, Microsoft Copilot, Prompt Engineering, Test Case, Responsible AI, Microsoft Visual Studio, Version Control, Code Review, GitHub, Integrated Development Environments, AI Enablement, Software Configuration Management, Software Development Tools, Software Documentation, AI Workflows, Program Development, Development Environment, LLM Application, Maintainability, Project Management
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Azure Active Directory, Role-Based Access Control (RBAC), Virtual Networking, Microsoft Azure, Kubernetes, Containerization, Network Troubleshooting, Single Sign-On (SSO), Cloud Storage, Active Directory, Virtual Machines, Virtual Private Networks (VPN), Data Storage, Cloud Management, Application Deployment, Network Architecture, Identity and Access Management, Authorization (Computing), Cloud Services, System Monitoring
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Digital Assets, Blockchain, Emerging Technologies, Business Transformation, Digital Transformation, Interoperability, Distributed Computing, Cryptography, Scalability, Business Strategy, Governance
Mixed · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Open Source Technology, Linux, Package and Software Management, Shell Script, Linux Administration, Ubuntu, Linux Commands, Microsoft Windows, Unix Shell, Windows PowerShell, User Accounts, Bash (Scripting Language), Command-Line Interface, Systems Administration, Unix, Operating Systems, Scripting, Control Panels, Windows Servers, Security Management
Build toward a degree
Intermediate · Specialization · 3 - 6 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Energy and Utilities, Oil and Gas, Electrical Power, Environmental Science, Environment, Economics, Sustainable Technologies, Physics, Climate Change Mitigation, Chemistry, Emerging Technologies
Beginner · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Sales Prospecting, Prospecting and Qualification, Sales Process, Overcoming Objections, Selling Techniques, Verbal Communication Skills, Sales, Cold Calling, Sales Presentation, B2B Sales, Sales Strategy, Customer Relationship Building, Needs Assessment, Sales Pipelines, Solution Selling, Communication, Consumer Behaviour, Lead Generation, Rapport Building, Relationship Management
Beginner · Specialization · 3 - 6 Months

University of Pennsylvania
Skills you'll gain: People Analytics, HR Tech, Responsible AI, Human Resources, Data-Driven Decision-Making, People Management, Artificial Intelligence, Employee Engagement, Machine Learning, Employee Retention, Predictive Analytics, Blockchain
Mixed · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Cloud Infrastructure, Cloud Services, Cloud Computing, Cloud Storage, Cloud Platforms, Infrastructure As A Service (IaaS), Data Storage, Middleware, Containerization, Virtualization, Virtual Machines, Cloud Applications, Amazon S3, Platform As A Service (PaaS), Scalability
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Professional Networking, Interviewing Skills, Professional Development, Presentations, Data Science, Company, Product, and Service Knowledge, Recruitment, Writing, Business Research, Portfolio Management, Data Analysis, Job Analysis, Problem Solving, Communication, Python Programming
Beginner · Course · 1 - 4 Weeks