IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

HRCI
Skills you'll gain: Employee Performance Management, Performance Appraisal, Performance Management, Human Resource Policies, Organizational Structure, Policy Development, Conflict Management, Employee Relations, Diversity and Inclusion, Human Resource Strategy, Employee Engagement, Staff Management, Business Ethics, Organizational Effectiveness, Business Continuity, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Agile Project Management, Team Building, Sprint Planning, Agile Methodology, Project Management Institute (PMI) Methodology, Meeting Facilitation, Project Management, Sprint Retrospectives, User Story, Stakeholder Management, Job Analysis, Analysis
Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Generative Adversarial Networks (GANs), Generative AI, PyTorch (Machine Learning Library), Image Analysis, Convolutional Neural Networks, Responsible AI, Data Ethics, Unsupervised Learning, Information Privacy, Data Synthesis
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Email Automation, Google Sheets, Automation, Business Process Automation, Productivity Software, Gmail, Workflow Management, Sales Support, Operations Management, Order Fulfillment
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Innovation, Product Management, New Product Development, Stakeholder Engagement, Competitive Analysis, Product Planning, Product Strategy, Business Development, Product Lifecycle Management, Market Analysis, Communication, Stakeholder Management, Strategic Communication, Team Building, Leadership
Beginner · Course · 1 - 3 Months

University of Washington
Skills you'll gain: Ruby (Programming Language), Object Oriented Programming (OOP), Object Oriented Design, Computer Programming, Programming Principles, Functional Design, Computational Thinking, Software Design Patterns, Theoretical Computer Science, Computer Science, Debugging
Mixed · Course · 1 - 3 Months

Adobe
Skills you'll gain: Adobe Acrobat, Document Management, Workflow Management, Collaborative Software, Process Design, Design Reviews, File Management, Presentations, Client Services, Graphic Design, Marketing Design, Digital Design, Version Control, Branding, Constructive Feedback
Mixed · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Computer Security, OSI Models, Systems Administration, Virtualization, Information Technology, Information Systems Security, Enterprise Security, General Networking, Cybersecurity, Computer Networking, Virtual Machines, Enterprise Architecture, Risk Management Framework
Beginner · Course · 1 - 3 Months

Skills you'll gain: Incident Response, Business Continuity, Disaster Recovery, Cybersecurity, Security Management, Computer Security Incident Management, Crisis Management, Information Assurance
Beginner · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Performance Improvement, Process Analysis, Health Care Administration, Health Systems, Business Analytics, Clinical Trials, Systems Thinking, Quality Improvement, Change Management, Analytics, Patient-centered Care, Health Care, Care Coordination, Complex Problem Solving, Data Analysis, Strategic Thinking, Decision Making, Artificial Intelligence and Machine Learning (AI/ML), Leadership
Mixed · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Generative AI, AI Enablement, Strategic Thinking, Business Transformation, Prompt Engineering, Automation, Case Studies, Technology Strategies, Innovation, Digital Transformation, Large Language Modeling, Business Process Management, Customer Service
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Business Intelligence, Data-Driven Decision-Making, Data Mining, Business Analytics, Data Analysis, Statistical Visualization, Data Management, Data Collection, Data Visualization, Data Warehousing, Data Wrangling, Extract, Transform, Load, Data Visualization Software, Data Transformation, Key Performance Indicators (KPIs)
Beginner · Course · 1 - 3 Months