IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Kennesaw State University
Skills you'll gain: Planning, Professional Networking, Business Research, Goal Setting, Personal Development, Market Research, Adaptability, Self-Awareness, Market Analysis, Decision Making, Creativity, Trend Analysis
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Energy and Utilities, Sustainable Technologies, Electric Power Systems, Market Dynamics, Climate Change Mitigation, Emerging Technologies, Sustainable Development, Investments, Innovation
Beginner · Course · 1 - 3 Months

Cisco Learning and Certifications
Skills you'll gain: Incident Response, Computer Security Incident Management, Security Information and Event Management (SIEM), Event Monitoring, Threat Detection, General Networking, Network Security, Cybersecurity, Infrastructure Security, Computer Networking, IT Security Architecture, Technical Support and Services, Malware Protection
Mixed · Course · 1 - 4 Weeks
Google Cloud
Skills you'll gain: Google Workspace, Calendar Management, Setting Appointments, Collaborative Software, Organizational Skills, Productivity Software, Scheduling, Event Management, Data Sharing
Beginner · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: Risk Management Framework, Governance, Risk Management, Risk Analysis, Operational Risk, Business Risk Management, Risk Mitigation, Corporate Strategy, Stakeholder Management, International Finance, Corporate Finance, Ethical Standards And Conduct, Stakeholder Communications
Beginner · Course · 1 - 3 Months

University of Amsterdam
Skills you'll gain: Sociology, Social Sciences, Systems Thinking, Economics, Policy, and Social Studies, Cultural Diversity, Policy Analysis, Environmental Science, Spatial Analysis, Case Studies, Human Centered Design, Public Policies, Qualitative Research, Sustainable Engineering, Environment and Resource Management, European History
Intermediate · Course · 1 - 3 Months

The Hong Kong University of Science and Technology
Skills you'll gain: Software Design Patterns, Software Architecture, Software Development Life Cycle, Software Design, Process Driven Development, Software Engineering, Quality Assurance, Systems Development, Systems Analysis, Object Oriented Design, Systems Design, Project Management, Project Planning, Unified Modeling Language
Intermediate · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Constructive Feedback, Cooperation, Decision Making, Team Performance Management, Team Building, Teamwork, Peer Review, Team Management, Independent Thinking, Personal Development, Empathy, Professional Development, Self-Awareness, Rapport Building, Critical Thinking, Mentorship, Communication Strategies, People Management, Leadership Development, Communication
Beginner · Specialization · 3 - 6 Months

The Linux Foundation
Skills you'll gain: Git (Version Control System), Version Control, Open Source Technology, Software Development Tools, Software Versioning, Development Environment, Linux
Beginner · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Music, Music Performance, Entrepreneurship, New Business Development, Intellectual Property, Performing Arts, Digital Transformation, Marketing, Innovation, Business Modeling, Revenue Management, Business Ethics, Live Streaming, Media Production
Mixed · Course · 1 - 3 Months

Rice University
Skills you'll gain: Executive Presence, Business Communication, Crisis Management, Interpersonal Communications, Communication, Meeting Facilitation, Intercultural Competence, Stakeholder Communications, Influencing, Persuasive Communication, Cultural Diversity, Global Marketing, Leadership, Communication Strategies, Conflict Management, Non-Verbal Communication, Branding, Active Listening
Mixed · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Sales Prospecting, Prospecting and Qualification, Sales Process, Overcoming Objections, Selling Techniques, Verbal Communication Skills, Sales, Cold Calling, Sales Presentation, B2B Sales, Sales Strategy, Customer Relationship Building, Needs Assessment, Sales Pipelines, Solution Selling, Communication, Consumer Behaviour, Lead Generation, Rapport Building, Relationship Management
Beginner · Specialization · 3 - 6 Months