Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.
Skills you'll gain: ServiceNow, AI Workflows, Workflow Management, IT Service Management, Digital Transformation, AI Enablement, Business Process Automation, Self Service Technologies, Technical Support and Services, Service Improvement, Operational Efficiency, Predictive Modeling, Incident Management, Event Monitoring, Change Management, Performance Analysis
Intermediate · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Creative Thinking, Creativity, Ideation, Creative Problem-Solving, Brainstorming, Innovation, Persuasive Communication, Cognitive flexibility, Team Building, Teamwork, Open Mindset, Influencing, Communication, Collaboration, Storytelling, Decision Making
Beginner · Course · 1 - 3 Months

Skills you'll gain: Scrum (Software Development), Agile Project Management, Backlogs, Sprint Planning, Agile Methodology, User Story, Data-Driven Decision-Making, Project Estimation, Scaled Agile Framework, Agile Product Development, Sprint Retrospectives, Waterfall Methodology, Lean Methodologies, Project Performance, Kanban Principles, Product Management, Project Management, Prioritization, Estimation, Problem Solving
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Swift Programming, Apple iOS, Unit Testing, Apple Xcode, Development Testing, Mobile Development, Object Oriented Programming (OOP), Data Structures, Application Development, Software Design, Debugging, Functional Design
Intermediate · Course · 1 - 4 Weeks

Salesforce
Skills you'll gain: Overcoming Objections, Prospecting and Qualification, Lead Generation, Sales Development, Sales Prospecting, Cold Calling, Emotional Intelligence, Consultative Selling, Phone Sales, Sales, Sales Strategy, Rapport Building, Empathy, Active Listening, Value Propositions, Persona Development
Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft Power Automate/Flow, Microsoft Power Platform, Data Analysis Expressions (DAX), Power Apps Component Framework, Power BI, Microsoft Azure, Dashboard, Workflow Management, Process Analysis, Microsoft Copilot, Process Mapping, AI Workflows, Business Process Automation, Microsoft 365, Process Optimization, Automation, Microsoft Visual Studio, Restful API, Application Lifecycle Management, JSON
Intermediate · Specialization · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Accountability, Executive Presence, Decision Making, Conflict Management, Business Ethics, Succession Planning, Risk Management, Organizational Structure, Stakeholder Management, Professional Networking, Diversity Equity and Inclusion Initiatives, Strategic Leadership, Relationship Building, Culture Transformation, Business Strategy, Organizational Leadership, Engineering Management, Team Building, Leadership, People Management
Build toward a degree
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Sales Strategy, Selling Techniques, Sales Process, Sales Presentations, Market Analysis, Sales, Technical Sales, Customer Relationship Building, Customer Relationship Management, Market Opportunities, Competitive Analysis, Customer Analysis, Market Dynamics, Company, Product, and Service Knowledge
Beginner · Course · 1 - 4 Weeks
Rice University
Skills you'll gain: Portfolio Management, Asset Management, Investments, Financial Management, Financial Market, Simulation and Simulation Software, Performance Analysis, Market Trend, Risk Analysis, Financial Forecasting, Case Studies, Decision Making, Peer Review, Forecasting
Mixed · Course · 1 - 3 Months

SAS
Skills you'll gain: Predictive Modeling, Predictive Analytics, Data Preprocessing, Model Evaluation, Responsible AI, Data-Driven Decision-Making, Machine Learning, Applied Machine Learning, Business Ethics, Decision Tree Learning, Business Analytics, Artificial Intelligence, Technical Management, Data Science, Social Justice
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Diversity and Inclusion, Innovation, Organizational Leadership, Industrial and Organizational Psychology, Business Leadership, Organizational Change, Creativity, Cultural Diversity, Human Capital, Leadership, Drive Engagement, Team Performance Management, Change Management, Business, Business Strategy, Decision Making, Neurology
Build toward a degree
Beginner · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Innovation, Thought Leadership, Leadership, Organizational Strategy, Culture Transformation, Creativity, Organizational Change, Risk Management, Business Strategies, Technology Solutions, Competitive Analysis, Case Studies
Mixed · Course · 1 - 3 Months