IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Northwestern University
Skills you'll gain: Marketing Budgets, Peer Review, Key Performance Indicators (KPIs), Social Media Marketing, Strategic Marketing, Marketing Strategies, Marketing Effectiveness, Social Media, Social Media Strategy, Marketing Planning, Performance Measurement, Business Planning, Market Analysis, Customer Engagement, Planning
Mixed · Course · 1 - 3 Months

ESSEC Business School
Skills you'll gain: Mediation, Negotiation, Conflict Management, Cultural Diversity, Case Studies, Communication Strategies, Analysis, Value Propositions, Consultative Approaches, Peer Review, Process Design, Interpersonal Communications, Active Listening
Intermediate · Course · 1 - 3 Months

Tecnológico de Monterrey
Skills you'll gain: Critical Thinking, Independent Thinking, Business Ethics, Decision Making, Research, Analytical Skills, Problem Solving, Strategic Decision-Making, Cognitive flexibility, Self-Awareness, Open Mindset
Intermediate · Course · 1 - 4 Weeks

University of Copenhagen
Skills you'll gain: Demography, Social Sciences, Cultural Diversity, Political Sciences, International Relations, Sociology, World History, Governance, Socioeconomics, Policy Analysis, Economic Development, Economics, Education and Training
Beginner · Course · 1 - 3 Months

Skills you'll gain: Apache Spark, PySpark, Applied Machine Learning, Big Data, Machine Learning Methods, Data Storage Technologies, Data Preprocessing, Data Storage, Machine Learning Algorithms, Machine Learning, Distributed Computing, Data Processing, Data Science, Statistical Methods, Model Evaluation, Descriptive Statistics
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Incident Response, Network Security, Intrusion Detection and Prevention, Computer Security Incident Management, Command-Line Interface, Cryptography, Open Web Application Security Project (OWASP), Application Security, Secure Coding, Cybersecurity, Encryption, Information Systems Security, Vulnerability Assessments, Cyber Attacks, Security Engineering, Risk Management Framework, Multi-Factor Authentication, Cloud Security, Penetration Testing, Risk Management
Intermediate · Specialization · 3 - 6 Months

University of Maryland, College Park
Skills you'll gain: Interviewing Skills, Concision, Public Speaking, Persuasive Communication, Cultural Responsiveness, Business Research, Non-Verbal Communication, Professionalism, Negotiation
Mixed · Course · 1 - 3 Months

Yale University
Skills you'll gain: Environmental Science, Environment, Biology, Social Justice, Culture, Natural Resource Management, International Relations, Sustainable Development, Anthropology, World History, Ethical Standards And Conduct, Climate Change Mitigation
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Budgeting, Data Visualization, Google Sheets, Spreadsheet Software, Presentations, Data Sharing
Beginner · Guided Project · Less Than 2 Hours

Imperial College London
Skills you'll gain: Health Policy, Health Systems, Health Assessment, Health Care, Public Health, Policy Analysis, Health Care Administration, Community Health, Program Evaluation, Research, Case Studies
Beginner · Course · 1 - 4 Weeks

Yonsei University
Skills you'll gain: Financial Analysis, Financial Statements, Financial Modeling, Financial Forecasting, Case Studies, Income Statement, Balance Sheet, Financial Planning, Cash Flows, Business Valuation
Beginner · Course · 1 - 4 Weeks

University at Buffalo
Skills you'll gain: Manufacturing Operations, Process Design, Product Design, Manufacturing and Production, Production Process, Digital Transformation, Industrial Engineering, Internet Of Things, Computer-Aided Design, Technology Roadmaps, Enterprise Resource Planning, Technology Strategies, Information Technology, Simulation and Simulation Software, Business Technologies, Cloud Computing
Beginner · Course · 1 - 3 Months