IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Kennesaw State University
Skills you'll gain: Prompt Engineering, Generative AI, ChatGPT, Responsible AI, Gemini, Claude Code, Artificial Intelligence, Communication, Social Skills, Predictive Modeling
Beginner · Course · 1 - 4 Weeks

Politecnico di Milano
Skills you'll gain: Business Process Management, Organizational Structure, Decision Making, Game Theory, Operational Efficiency, Organizational Effectiveness, Business Management, Problem Solving, Business, Complex Problem Solving, Business Strategy, Coordination
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Product Development, New Product Development, Wireframing, Product Design, User Experience Design, Prototyping, Design Thinking, Conceptual Design, Product Testing, Project Management, Product Management, Agile Methodology
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Project Risk Management, Risk Management, Risk Management Framework, Risk Analysis, Risk Mitigation, Business Risk Management, Project Management, Governance Risk Management and Compliance, Stakeholder Communications
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Office, Data Sharing, Document Management, Collaborative Software, User Accounts, Web Content Accessibility Guidelines, Content Management
Beginner · Guided Project · Less Than 2 Hours
The University of Sydney
Skills you'll gain: Intercultural Competence, Cultural Sensitivity, Social Justice, Cultural Diversity, Diversity Awareness, Social Studies, Community Development, Public History, Anthropology, Land Management
Beginner · Course · 1 - 3 Months

University of Amsterdam
Skills you'll gain: Laboratory Experience, Laboratory Techniques, User Feedback, Experimentation, Research
Intermediate · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Performance Tuning, Data-oriented programming, System Programming, C and C++, Computer Architecture, Algorithms, Development Environment, Debugging
Intermediate · Course · 1 - 3 Months

University of Geneva
Skills you'll gain: Health Care Procedure and Regulation, Public Health, Infectious Diseases, Environment Health And Safety, Health Policy, Epidemiology, Health Systems, International Relations, Public Safety and National Security, Emergency Response, Health Assessment, Governance
Intermediate · Course · 1 - 3 Months

Duke University
Skills you'll gain: MLOps (Machine Learning Operations), Model Deployment, Cloud Deployment, Hugging Face, Containerization, CI/CD, DevOps, Docker (Software), Microsoft Azure, Cloud Computing, Machine Learning Software, Transfer Learning, Model Evaluation, GitHub
Advanced · Course · 1 - 4 Weeks

Universiteit Leiden
Skills you'll gain: Sustainable Development, Sustainable Systems, Environment, Pollution Prevention, Climate Change Mitigation, Environmental Policy, Environmental Science, Systems Thinking, Climate Change Adaptation, Biology, Community Organizing
Beginner · Course · 1 - 4 Weeks

28DIGITAL
Skills you'll gain: General Data Protection Regulation (GDPR), Case Law, Personally Identifiable Information, Information Privacy, IT Security Architecture, Law, Regulation, and Compliance, European History, Data Governance, Legal Research, Data Security
Intermediate · Course · 1 - 3 Months