IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Lean Six Sigma, Process Mapping, Process Improvement, Process Analysis, Business Process, Continuous Improvement Process, Waste Minimization, Statistical Analysis, Quality Management, Operational Efficiency, Statistical Process Controls, Root Cause Analysis, Data-Driven Decision-Making, Customer experience improvement, Business Metrics
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Applied Machine Learning, Jupyter, Machine Learning Algorithms, Model Evaluation, Machine Learning, Predictive Modeling, Data Science, Python Programming, Predictive Analytics, Data Analysis, Technical Communication
Intermediate · Guided Project · Less Than 2 Hours
University of Leeds
Skills you'll gain: Critical Thinking, Collaboration, Learning Strategies, Personal Development, digital literacy, Communication, Self-Awareness, Technical Communication, Digital Communications
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Data Loss Prevention, Distributed Denial-Of-Service (DDoS) Attacks, Cloud Security, Threat Management, Security Controls, Information Systems Security, Google Cloud Platform, Data Security, Vulnerability Management, Threat Detection, Malware Protection, Continuous Monitoring, IT Automation, Identity and Access Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Target Audience, Content Creation, Social Media Content, Social Media, Content Strategy, Marketing Materials, Social Media Marketing, Social Media Strategy, Graphic Design, Marketing Design, Branding
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Open Web Application Security Project (OWASP), Vulnerability Assessments, Application Security, Vulnerability Management, Secure Coding, Hardening, Security Controls, Cybersecurity, Authorization (Computing), Cryptography, System Configuration, Encryption
Intermediate · Course · 1 - 3 Months

Indian Institute for Human Settlements
Skills you'll gain: Economics, Policy, and Social Studies, Policy Development, Public Policies, Policy Analysis, Financial Policy, Behavioral Economics, Political Sciences, Economics, Environmental Policy, Market Dynamics, Public Affairs, Governance, Program Implementation, Decision Making
Beginner · Course · 1 - 3 Months

Skills you'll gain: Canva (Software), Animations, Content Creation, Social Media, Creative Design, Graphical Tools, Design, Graphic Design, Digital Marketing
Beginner · Guided Project · Less Than 2 Hours

Technical University of Denmark (DTU)
Skills you'll gain: Power Electronics, Electrical Power, Plant Operations and Management, Electric Power Systems, Sustainable Technologies, Energy and Utilities, Semiconductors, Electronics, Electronics Engineering, Environmental Engineering, Electrical Engineering, Materials science, Physics, Engineering Calculations, Mathematical Modeling
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Adobe Illustrator, Color Theory, Graphic and Visual Design, Creative Design, Design, Design Elements And Principles, Digital Design, Graphic Design, Logo Design, Typography
Beginner · Guided Project · Less Than 2 Hours
Skills you'll gain: Infrastructure As A Service (IaaS), Service Level Agreement, Cloud Deployment, Platform As A Service (PaaS), Software As A Service, Cloud Infrastructure, Cloud Services, Cloud Computing, Cloud Computing Architecture, Cloud Platforms, Public Cloud, Application Development, Application Deployment, Cloud Applications, Cloud Solutions, Private Cloud, Business Software, DevOps, Collaborative Software, Agile Methodology
Beginner · Specialization · 1 - 3 Months

University of Colorado System
Skills you'll gain: Postpartum Care, Child Health, Infant Care, Maternal Health, Health Assessment, Family Support, Parent Communication, Child Development, Diversity Awareness, Mental Health, Relationship Building
Beginner · Course · 1 - 4 Weeks