IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Atlassian
Skills you'll gain: Issue Tracking, Collaborative Software, Workflow Management, Project Management Software, Role-Based Access Control (RBAC), Prioritization
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Surveys, Program Evaluation, Survey Creation, Health Policy, Sampling (Statistics), Health Systems, Health Assessment, Health Equity, Data Collection, Quantitative Research, Institutional Review Board (IRB), Maternal Health, Data Management, Statistical Analysis, Analysis, Nutrition and Diet, Public Health, Research Design, Data Cleansing, Data Analysis
Intermediate · Specialization · 3 - 6 Months

University of Minnesota
Skills you'll gain: Cloud Security, Application Security, Network Security, Cloud Computing, Cybersecurity, Information Systems Security, Infrastructure Security, Remote Access Systems, Public Key Infrastructure, Cryptography, Vulnerability Assessments, Virtualization, Virtual Machines, Encryption, Authorization (Computing)
Beginner · Course · 1 - 4 Weeks

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Sanitation, Environmental Engineering, Water Resource Management, Sustainable Engineering, Sustainable Technologies, Public Health, Cost Estimation, Data Collection, Case Studies
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Cloud Security, Threat Management, Vulnerability Management, Identity and Access Management, Data Security, Cloud-Native Computing, Infrastructure as Code (IaC), Authentications, Cloud Computing, Vulnerability Assessments, Multi-Factor Authentication, Data Governance, Personally Identifiable Information, Authorization (Computing), Infrastructure Security, Role-Based Access Control (RBAC), Containerization, Network Analysis
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Continuous Improvement Process, Student-Centred Learning, Innovation, Education and Training, Process Improvement, Instructional Strategies, Higher Education, Program Evaluation, International Relations, Systems Thinking, Adult Learning Principles, Visionary, Community Organizing, Policy Analysis, Leadership, Community Development, Empowerment, Collaboration, Leadership and Management, Critical Thinking
Beginner · Specialization · 3 - 6 Months

University of Michigan
Skills you'll gain: Relationship Building, Professional Development, Strategic Leadership, Initiative and Leadership, Leadership, Personal Development, Self-Awareness, Branding, Goal Setting, General Networking, Growth Mindedness, Business
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: DevOps, CI/CD, Cloud Deployment, User Story, Microservices, OpenShift, Application Deployment, Code Review, Kubernetes, Test Driven Development (TDD), Scrum (Software Development), Agile Methodology, Containerization, Restful API, Flask (Web Framework), Docker (Software), Kanban Principles, Secure Coding, Cloud Computing, GitHub
Intermediate · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Sales Prospecting, Prospecting and Qualification, Sales Process, Overcoming Objections, Selling Techniques, Verbal Communication Skills, Sales, Sales Presentation, B2B Sales, Sales Strategy, Customer Relationship Building, Needs Assessment, Sales Pipelines, Solution Selling, Communication, Consumer Behaviour, Lead Generation, Telephone Skills, Rapport Building, Product Demonstration
Beginner · Specialization · 3 - 6 Months

University of Colorado System
Skills you'll gain: Data Encryption Standard, Advanced Encryption Standard (AES), Cryptography, Encryption, Brute-force attacks, Algorithms
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Adobe Photoshop, Photo Editing, Adobe Creative Cloud, Computer Graphic Techniques, Photography, Graphics Software, Graphic Design, Image Quality, Creativity
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Requirements Management, Robotic Process Automation, Requirements Elicitation, Business Process Automation, Requirements Analysis, Business Requirements, Stakeholder Engagement, Business Analysis, Automation, Business Process, Process Analysis, Stakeholder Management, Stakeholder Communications, Project Scoping, Process Mapping, Business Strategy
Beginner · Course · 1 - 3 Months