IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Illinois Urbana-Champaign
Skills you'll gain: Content Management, Digital Content, Target Audience, Content Strategy, Web Content, Digital Media Strategy, Marketing Planning, Content Performance Analysis, Content Creation, Content Marketing, Governance, Auditing
Beginner · Course · 1 - 3 Months

Skills you'll gain: Linux, Package and Software Management, Linux Administration, Red Hat Enterprise Linux, Linux Commands, User Accounts, Operating System Administration, OS Process Management, Command-Line Interface, File Management, Unix Commands, Unix Shell, System Monitoring, Network Administration, General Networking, Firewall, Open Source Technology
Beginner · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Risk Management, Cyber Governance, Cost Benefit Analysis, Security Management, Risk Management Framework, Vulnerability Management, Cyber Attacks, Cybersecurity, Threat Management, Cyber Risk, Operational Risk, Risk Analysis, Enterprise Risk Management (ERM), Business Risk Management, Risk Mitigation, Cyber Threat Intelligence, Vulnerability Assessments, ISO/IEC 27001, Threat Detection, Threat Modeling
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Merchandising, Merchandise Displays, Inventory Management System, Retail Management, Consumer Behaviour, Visual Merchandising, Planogram, Retail Store Operations, Retail Sales, Marketing Psychology, Selling Techniques, Customer Insights, Analysis, Design
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Virtual Machines, Microsoft Azure, Cloud Infrastructure, Cloud Computing, Network Security, Virtual Networking, Web Servers, Network Administration, Remote Access Systems, Ubuntu, Application Deployment
Beginner · Guided Project · Less Than 2 Hours

Commonwealth Education Trust
Skills you'll gain: Diversity Awareness, Parent Communication, Cultural Diversity, Relationship Building, Working With Children, Classroom Management, Teaching, Community Outreach, Student Engagement, Ethical Standards And Conduct
Mixed · Course · 1 - 3 Months

Skills you'll gain: Azure Active Directory, Role-Based Access Control (RBAC), Virtual Networking, Microsoft Azure, Kubernetes, Containerization, Network Troubleshooting, Single Sign-On (SSO), Cloud Storage, Active Directory, Virtual Machines, Virtual Private Networks (VPN), Data Storage, Cloud Management, Application Deployment, Network Architecture, Identity and Access Management, Authorization (Computing), Cloud Services, System Monitoring
Intermediate · Specialization · 1 - 3 Months

University of Minnesota
Skills you'll gain: AI Personalization, Machine Learning Algorithms, Predictive Modeling, Applied Machine Learning, Data Mining, Algorithms, Collaborative Software, Data Manipulation
Mixed · Course · 1 - 3 Months

Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Sales Support, Client Support
Beginner · Guided Project · Less Than 2 Hours
École Polytechnique Fédérale de Lausanne
Skills you'll gain: Scala Programming, Programming Principles, Data Structures, Functional Design, Object Oriented Programming (OOP), Algorithms, Integrated Development Environments
Intermediate · Course · 1 - 3 Months

Campus BBVA
Skills you'll gain: Sustainable Development, Sustainability Reporting, Sustainable Business, Social Justice, Environmental Social And Corporate Governance (ESG), Environment and Resource Management, Stakeholder Engagement, Environmental Issue, Finance, Economics, Climate Change Adaptation, Climate Change Mitigation, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Case Western Reserve University
Skills you'll gain: Leadership Development, Leadership, Organizational Change, Organizational Leadership, Empowerment, Culture Transformation, Case Studies, Business Transformation, Change Management, Stakeholder Engagement, Employee Engagement, Storytelling
Mixed · Course · 1 - 3 Months