IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Collaborative Software, Workflow Management, Team Performance Management, Project Management Software, Organizational Skills, Calendar Management, Performance Improvement, Delegation Skills, Performance Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Agile Project Management, Agile Methodology, Scaled Agile Framework, Kanban Principles, Waterfall Methodology, Lean Methodologies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Enterprise Risk Management (ERM), IT Management, Risk Management, Compliance Management, Risk Mitigation, Data Governance, Law, Regulation, and Compliance, Regulatory Requirements, Patch Management, Governance, Vulnerability Management, Data Security, Data Storage, Vendor Management
Intermediate · Course · 1 - 4 Weeks

Rice University
Skills you'll gain: Ancient History, Anthropology, Art History, Scientific Methods, Peer Review, Social Sciences, Research, World History, Culture, Research Methodologies, Cultural Diversity, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Network Troubleshooting, Network Routing, Routing Protocols, OSI Models, TCP/IP, Virtual Local Area Network (VLAN), Network Switches, Networking Hardware, Network Administration, Local Area Networks, Network Infrastructure, Network Protocols, System Configuration
Intermediate · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Data Storytelling, Data Visualization, Digital Transformation, Data Presentation, Data-Driven Decision-Making, Business Transformation, Presentations, Data Literacy, Decision Making, Dashboard, Business Analytics, Strategic Decision-Making, Customer Engagement, Analytics, Business Intelligence, Customer experience strategy (CX), Data Strategy, Case Studies, Leadership, Stakeholder Communications
Beginner · Specialization · 3 - 6 Months
Google Cloud
Skills you'll gain: Calendar Management, Google Workspace, Setting Appointments, Event Management, Coordinating, Scheduling, Collaborative Software, Data Sharing
Beginner · Course · 1 - 3 Months

LearnQuest
Skills you'll gain: SQL, Oracle Databases, PL/SQL, Database Management, Relational Databases, Database Design, Databases, Data Modeling
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Generative AI, AI Enablement, Responsible AI, AI Product Strategy, OpenAI, Return On Investment, Data Ethics, Artificial Intelligence, ChatGPT, Business Process Automation, Operational Efficiency, Innovation, AI Workflows, Content Creation, Product Design, Customer Support
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Cloud Management, Google Cloud Platform, Cloud Computing, Cost Management, Cloud Infrastructure, Capacity Management, Infrastructure Architecture, Operational Efficiency, Identity and Access Management, Budget Management, Sustainable Business, Resource Allocation, System Monitoring, Customer Support, Disaster Recovery
Beginner · Course · 1 - 3 Months

Skills you'll gain: CrewAI, AI Orchestration, AI Workflows, Agentic Workflows, AI Enablement, Workflow Management, Generative AI Agents, Productivity Software, Business Workflow Analysis, Business Process Automation, Automation, LLM Application, Agentic systems, Decision Support Systems, Solution Design, Decision Making, Process Improvement, Performance Improvement
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Cybersecurity, Threat Management, Security Controls, Cyber Security Strategy, Threat Detection, Cyber Security Policies, Security Awareness, Computer Security Awareness Training, Cyber Risk, Data Security, Network Security, Security Management, Enterprise Security, Information Assurance, Incident Response, Data Integrity, Disaster Recovery
Beginner · Course · 1 - 4 Weeks