IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Timelines, Brainstorming, Ideation, Product Design, Project Design, Design Thinking, Persona Development, Workflow Management, Teamwork, Collaborative Software, Collaboration, Innovation, Creativity
Beginner · Guided Project · Less Than 2 Hours

West Virginia University
Skills you'll gain: Expense Management, Sales Management, Operating Expense, Compensation Strategy, Travel Arrangements, Transportation Operations, Compensation Management, Sales Strategy, Sales, Cost Control, Performance Metric, Goal Setting
Mixed · Course · 1 - 4 Weeks

Peking University
Skills you'll gain: IT Security Architecture, Computer Security, Operating Systems, Security Engineering, Computer Systems, Information Systems Security, Security Controls, Cloud Security, Secure Coding, Virtualization, Security Testing, Virtual Machines
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Business Workflow Analysis, Generative AI Agents, AI Workflows, Business Process Automation, Generative AI, AI Enablement, Tool Calling, Process Optimization, No-Code Development
Intermediate · Course · 1 - 3 Months

Queen Mary University of London
Skills you'll gain: Delegation Skills, Leadership Development, Leadership, Executive Presence, Initiative and Leadership, Time Management, Leadership and Management, Influencing, Conflict Management, Emotional Intelligence, Self-Awareness, Constructive Feedback, Communication, Adaptability
Advanced · Course · 1 - 4 Weeks
University of Maryland, College Park
Skills you'll gain: Unstructured Data, Financial Data, Financial Statement Analysis, Image Analysis, Finance, Financial Analysis, Accounting, Emerging Technologies, Artificial Intelligence, Text Mining, Annual Reports, Machine Learning, Trend Analysis, Data-Driven Decision-Making, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Mathematical Modeling, Control Systems, Network Model, Mechanical Engineering, Systems Analysis, Automation, Real-Time Operating Systems, Differential Equations, Safety Assurance, Verification And Validation
Build toward a degree
Intermediate · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Risk Management, Risk Management Framework, Threat Management, Operational Risk, Enterprise Risk Management (ERM), Business Risk Management, Cyber Risk, Risk Mitigation, Risk Analysis, Governance Risk Management and Compliance, Continuous Improvement Process
Beginner · Course · 1 - 3 Months

Skills you'll gain: Convolutional Neural Networks, Deep Learning, Transfer Learning, Image Analysis, Computer Vision, PyTorch (Machine Learning Library), Artificial Neural Networks, Tensorflow, Classification Algorithms, Machine Learning, Supervised Learning, Data Processing, Linear Algebra
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Systems Thinking, Needs Assessment, Community Development, Sustainable Development, Social Impact, Sustainable Business, Diversity and Inclusion, Organizational Change, Strategic Thinking, Environmental Social And Corporate Governance (ESG), Stakeholder Engagement, Project Management, Asset Management, Communication Strategies, Decision Making
Beginner · Course · 1 - 4 Weeks

Whizlabs
Skills you'll gain: Ansible, IT Automation, Devops Tools, Automation, Infrastructure as Code (IaC), DevOps, YAML, Linux, Command-Line Interface, Cloud Infrastructure, Encryption, Security Controls
Beginner · Course · 1 - 4 Weeks

Erasmus University Rotterdam
Skills you'll gain: digital literacy, Journalism, Media and Communications, Public Affairs, Research, Technical Communication, Driving engagement, Health Policy, Scientific Methods, Digital Communications, Threat Detection, Discussion Facilitation, Data Sharing, Policy Development, Content Creation, Social Sciences
Beginner · Course · 1 - 3 Months