Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Fundação Instituto de Administração
Skills you'll gain: Strategic Leadership, Leadership, Leadership Development, Organizational Leadership, Business Leadership, Organizational Strategy, Business Ethics, People Development, Organizational Change, Business Strategy, Innovation, Change Management, Culture, Decision Making
Beginner · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Negotiation, Communication, Conflict Management, Interpersonal Communications, Collaboration, Assertiveness, Proposal Development, Problem Solving, Active Listening, Planning, Cognitive flexibility
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Healthcare Ethics, Diagnostic Tests, Statistical Methods, Patient Communication, Model Evaluation, Healthcare Industry Knowledge, Clinical Assessment, Health Informatics, Medical Privacy, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), Health Disparities
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening
Mixed · Course · 1 - 4 Weeks

SkillUp
Skills you'll gain: Data Migration, Data Integration, Enterprise Architecture, Data Management, Data Infrastructure, Data Pipelines, Data Integrity, Data Storage
Advanced · Course · 1 - 3 Months

Duke University
Skills you'll gain: Data-Driven Decision-Making, Strategic Decision-Making, Business Analytics, Business Intelligence, Analytics, Data Literacy, Decision Making, Forecasting, Data Science, Operational Analysis, Data Analysis, Market Intelligence, Predictive Analytics, Artificial Intelligence
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Transfer Learning, Data Preprocessing, Hugging Face, Model Evaluation
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Sustainable Design, Sustainable Business, Sustainable Technologies, Operations Management, Manufacturing Operations, Environmental Engineering, Corporate Sustainability, Business Leadership, Industrial Engineering, Climate Change Mitigation, Product Design, Environmental Resource Management, Waste Minimization, Systems Thinking, Digital Transformation, Emerging Technologies
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Statistical Methods, Statistical Analysis, Data Visualization, Generative AI, Statistical Hypothesis Testing, Data Presentation, Data Storytelling, Box Plots, Data Analysis, Plot (Graphics), Data-Driven Decision-Making, Statistics, Technical Communication, Statistical Inference, Graphing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: User Story, Backlogs, Scaled Agile Framework, Project Estimation, Sprint Planning, Agile Project Management, Agile Software Development, Scrum (Software Development), Sprint Retrospectives, Agile Methodology, Stakeholder Communications, Team Building, Agile Product Development, Jira (Software), Estimation, Planning, Project Management, Kanban Principles, Product Management, Prioritization
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Professional Networking, Applicant Tracking Systems, LinkedIn, Recruitment, Talent Acquisition, Relationship Building, Adaptability
Intermediate · Course · 3 - 6 Months

Fundação Instituto de Administração
Skills you'll gain: Digital Transformation, Business Transformation, Data Strategy, Innovation, Organizational Strategy, Organizational Change, Cross-Channel Marketing, Customer experience strategy (CX), Business Process, Business Priorities, Customer Engagement, Strategic Partnership, Consumer Behaviour, Emerging Technologies
Beginner · Course · 1 - 4 Weeks