IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Colorado Boulder
Skills you'll gain: Vision Transformer (ViT), Recurrent Neural Networks (RNNs), Multimodal Prompts, Artificial Intelligence and Machine Learning (AI/ML), Convolutional Neural Networks, Embeddings, Digital Signal Processing, Transfer Learning, Linear Algebra
Build toward a degree
Advanced · Course · 1 - 4 Weeks
Johns Hopkins University
Skills you'll gain: Maternal Health, Epidemiology, Public Health, Crisis Intervention, Infectious Diseases, Surveys, Community Health, Sanitation, Emergency Response, Mental Health, Infant Care, Ethical Standards And Conduct, Nutrition Education
Beginner · Course · 1 - 3 Months

Codio
Skills you'll gain: Prompt Engineering, OpenAI API, Generative AI, Animations, Image Analysis, Graphics Software, Computer Graphics, Application Programming Interface (API), Pandas (Python Package), Integrated Development Environments
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Employee Onboarding, Relationship Building, Planning, Team Oriented, Goal Setting, Expectation Management, Smart Goals, Professionalism, Intercultural Competence, Adaptability, Communication, Business Writing
Beginner · Guided Project · Less Than 2 Hours

DeepLearning.AI
Skills you'll gain: Amazon Bedrock, Agentic Workflows, Serverless Computing, Responsible AI, Generative AI Agents, AI Security, Prompt Engineering, Cloud Deployment, Help Desk Support, Product Support, Customer Relationship Management (CRM) Software, Customer Relationship Management
Beginner · Project · Less Than 2 Hours

Infosec
Skills you'll gain: Authentications, Cryptography, Application Security, Web Applications, Javascript, Identity and Access Management, Node.JS, Browser Compatibility
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Vulnerability Assessments, Risk Management, Continuous Monitoring, Operational Risk, Threat Management, Intrusion Detection and Prevention, Business Risk Management, Cyber Risk, Vulnerability Management, Security Controls, Enterprise Risk Management (ERM), Risk Mitigation, Risk Analysis, Compliance Management, Law, Regulation, and Compliance, Security Information and Event Management (SIEM), Technical Communication, Network Monitoring, Network Analysis
Beginner · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Dashboard, Salesforce, Data Visualization, Data Storytelling, Ad Hoc Reporting, Management Reporting, Product Demonstration, Business Reporting, Report Writing, End User Training and Support, Real Time Data, Data Import/Export
Intermediate · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Java, Application Servers, Web Applications, Development Environment, Java Programming, Application Development, Program Development, Object Oriented Programming (OOP), Mobile Development, Computer Programming, UI Components, Event-Driven Programming, User Interface (UI), Command-Line Interface
Intermediate · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Construction Management, Sustainable Architecture, Construction Engineering, Sustainable Technologies, Facility Management, Stakeholder Management, Stormwater Management, Building Information Modeling, Architectural Engineering, Project Design, Environmental Engineering, Sustainability Standards, Environmental Resource Management, Project Management, Property Management, HVAC, Electrical Systems, Waste Minimization
Intermediate · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Food and Beverage, Supply Chain, Transportation, Supply Chain, and Logistics, Supply Chain Management, Supply Chain Systems, Sustainable Development, Environmental Issue, International Relations, Economics, Market Dynamics, Supply And Demand, Technology Solutions, Regulatory Requirements
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Video Editing, Animations, Post-Production, TikTok, Video Production, Content Creation, Color Theory, Web Content Accessibility Guidelines, Typography
Beginner · Course · 1 - 4 Weeks