IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Johns Hopkins University
Skills you'll gain: Bioinformatics, Molecular Biology, Data Visualization Software, Statistical Analysis, Command-Line Interface, Linux
Intermediate · Course · 1 - 4 Weeks

University of Leeds
Skills you'll gain: Cryptography, Encryption, Public Key Cryptography Standards (PKCS), Cybersecurity, Data Security, Data Integrity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Product Support, Help Desk Support, Cloud Management, Technical Support, Service Level, Technical Communication, Cloud Services, Issue Tracking, Data Loss Prevention
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Power Automate/Flow, Email Automation, Verification And Validation, Document Management, Microsoft Excel, Data Import/Export, Staff Management, Intranet, Microsoft 365, Spreadsheet Software
Beginner · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Power Electronics, Electrical Systems, Electrical Power, Torque (Physics), Electronic Components, Electric Power Systems, Basic Electrical Systems, Electrical Engineering, Control Systems, Low Voltage, High Voltage, Machine Controls, Semiconductors, Thermal Management
Build toward a degree
Intermediate · Course · 1 - 4 Weeks
Korea Advanced Institute of Science and Technology(KAIST)
Skills you'll gain: Semiconductors, Electronic Components, Display Devices, Electronic Systems, Electronics, Electronics Engineering, Data Storage
Intermediate · Course · 1 - 3 Months

University of Minnesota
Skills you'll gain: Customer Acquisition Management, Target Market, Market Opportunities, Competitive Analysis, Go To Market Strategy, Market Analysis, Persona Development, Ideation, Value Propositions, Business Modeling, Entrepreneurship, Strategic Partnership, Process Mapping, Sprint Planning, AI Enablement, Brainstorming, Growth Strategies, Business Planning, New Business Development, Problem Solving
Beginner · Specialization · 3 - 6 Months
École Polytechnique
Skills you'll gain: Semiconductors, Materials science, Electrical Engineering, Sustainable Technologies, Energy and Utilities, Physics, Electronic Components, Manufacturing Processes
Mixed · Course · 1 - 3 Months

Skills you'll gain: Video Editing, Timelines, Video Production, Editing, Productivity, Storytelling
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Manufacturing Processes, Materials science, Mechanical Engineering, 3D Modeling, Manufacturing Operations, Equipment Design, Computer-Aided Design, Experimentation, Process Analysis, Quantitative Research
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Sales Presentation, Selling Techniques, Target Audience, Customer Relationship Building, Closing (Sales), Business-To-Consumer, Target Market, Sales, Communication, Company, Product, and Service Knowledge, Customer Analysis, Sales Strategy, Product Promotion, Customer Engagement, Product Demonstration, Brand Loyalty, Consumer Behaviour
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Mac OS, Data Management, File Management, Unix Commands, Unix, Application Performance Management, Data Storage, Application Deployment, Data Security, Application Security, Disaster Recovery
Intermediate · Course · 1 - 4 Weeks