IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of London
Skills you'll gain: Network Security, IT Security Architecture, OSI Models, TCP/IP, Threat Modeling, Network Protocols, Computer Networking, Cybersecurity, Application Security, Network Architecture, Cryptographic Protocols, Vulnerability Assessments, Network Infrastructure, Threat Detection
Beginner · Course · 1 - 3 Months

Skills you'll gain: Object Oriented Design, Microsoft Copilot, Game Design, Software Design, Application Design, Unit Testing, Python Programming, AI Enablement, GitHub, Development Environment, Debugging
Intermediate · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Ggplot2, Scatter Plots, Plot (Graphics), Data Visualization, Data Visualization Software, Heat Maps, R Programming, Graphical Tools, Data Wrangling, Tidyverse (R Package), Graphics Software
Intermediate · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Continuous Integration, CI/CD, Continuous Delivery, Continuous Deployment, Integration Testing, DevOps, Continuous Monitoring, System Monitoring, Docker (Software), Application Deployment, Security Controls, GitHub, Automation, Version Control
Intermediate · Course · 1 - 4 Weeks

Interactive Brokers
Skills you'll gain: Supply And Demand, Market Dynamics, Consumer Behaviour, Economics, Business Economics, Socioeconomics
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Kubernetes, Role-Based Access Control (RBAC), Identity and Access Management, Private Cloud, Google Cloud Platform, Cloud-Native Computing, Cloud Security, Network Troubleshooting, Network Security, Virtual Networking
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Information Architecture, Content Management Systems, Web Content, Web Applications, Web Design and Development, System Configuration
Beginner · Guided Project · Less Than 2 Hours

Harvard Business Review
Skills you'll gain: Generative AI, Prompt Engineering, Responsible AI, Data-Driven Decision-Making, AI Enablement, Digital Transformation, Artificial Intelligence, digital literacy, Innovation, Technology Strategies, Culture Transformation, Leadership, Team Motivation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Sales Presentation, Product Knowledge, Selling Techniques, Target Audience, Customer Relationship Building, Sales Prospecting, Verbal Communication Skills, Closing (Sales), Business-To-Consumer, Sales, Communication, Customer Analysis, Sales Strategy, Customer Engagement, Product Demonstration, Consumer Behaviour
Intermediate · Course · 1 - 4 Weeks

American Psychological Association
Skills you'll gain: Self-Awareness, Personal Development, Psychology, Self-Motivation, Emotional Intelligence, Cultural Diversity, Goal Setting, Cognitive flexibility, Critical Thinking, Mindfulness, Scientific Methods
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Adaptability, AI Enablement, Open Mindset, Organizational Leadership, Organizational Change, Strategic Leadership, Visionary, Leadership, Innovation, Change Management, Emotional Intelligence
Beginner · Course · 1 - 4 Weeks

Universiteit Leiden
Skills you'll gain: Value-Based Care, Health Care Administration, Healthcare Project Management, Behavioral Economics, Health Systems, Payment Systems, Health Policy, Performance Measurement, Risk Management, Cost Reduction, Accountability, Decision Making, Critical Thinking
Beginner · Course · 1 - 3 Months