IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

The State University of New York
Skills you'll gain: Professional Development, Intercultural Competence, Trustworthiness, Cultural Diversity, Personal Development, Overcoming Obstacles, Education and Training, Collaboration, Goal Setting, Teamwork, Problem Solving, Adaptability, Higher Education, digital literacy, Communication, Time Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Supply Chain Management, Supply Chain Planning, Inventory Management System, Supply Chain Systems, Forecasting, Customer Demand Planning, AI Enablement, Supplier Management, Risk Mitigation, Transportation, Supply Chain, and Logistics, Automation, Risk Management, Operational Efficiency
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: TCP/IP, Network Protocols, Network Monitoring, OSI Models, Network Security, Web Servers, Network Analysis
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Geometry, Integral Calculus, Calculus, Applied Mathematics, Linear Algebra, Advanced Mathematics, Derivatives, Algebra
Mixed · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Generative AI, Prompt Engineering, Ideation, Instructional Design, Brainstorming, Design Strategies, Content Creation, Persona Development, Professional Development, digital literacy
Beginner · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: AWS Identity and Access Management (IAM), Identity and Access Management, Amazon Web Services, Cloud Computing, Cloud Security, Cloud Infrastructure, Cloud Technologies, Public Cloud, Amazon Elastic Compute Cloud, Solution Architecture, Scalability
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Creative Thinking, Creativity, Innovation, Business Modeling, Strategic Thinking, Ideation, Entrepreneurship, Strategic Planning, Business Development, Business Strategy, New Business Development, Business Analysis, Collaboration, Analysis, Financial Analysis, Performance Analysis
Beginner · Course · 1 - 3 Months

Codio
Skills you'll gain: User Accounts, Unix Commands, Unix, Command-Line Interface, OS Process Management, File Systems, Linux, Ubuntu, Linux Commands, Operating Systems, Systems Administration, Shell Script, File Management
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: SQL, PostgreSQL, Query Languages
Advanced · Guided Project · Less Than 2 Hours

Skills you'll gain: Network Planning And Design, Microsoft Azure, Network Troubleshooting, Network Security, Network Architecture, Network Monitoring, Load Balancing, Virtual Networking, Network Performance Management, Network Administration, Network Infrastructure, Scalability, Computer Networking, Firewall, Virtual Private Networks (VPN), Performance Tuning, Cloud Deployment, Wide Area Networks, Role-Based Access Control (RBAC), General Networking
Beginner · Specialization · 3 - 6 Months

Exploratorium
Skills you'll gain: Developing Training Materials, Electronics, Creativity, Design Thinking, Education Software and Technology, Basic Electrical Systems, Driving engagement, Experimentation, Design, Computational Thinking, Creative Design, Construction
Beginner · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Curriculum Development, Education and Training, Workplace inclusivity, Advocacy, School Counseling, Student Support and Services, Diversity Awareness, Diversity Equity and Inclusion Initiatives, Lifelong Learning, Cultural Responsiveness, Social Justice, Community Development
Beginner · Course · 1 - 3 Months