IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Eindhoven University of Technology
Skills you'll gain: Laboratory Equipment, Systems Of Measurement, Building Design, Laboratory Procedures, Architectural Design, Architectural Engineering, Simulations, Human Factors, Visualization (Computer Graphics), Physics, Psychology, Physiology
Mixed · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: LLM Application, Tool Calling, Retrieval-Augmented Generation, Large Language Modeling, Generative AI Agents, AI Workflows, Context Management, Prompt Engineering, Agentic systems, Data Persistence, System Design and Implementation
Intermediate · Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Physical Science, General Science and Research, Research, Scientific Methods, Hydrology, Ancient History, Environmental Science, Timelines, Physics, World History, Biology
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Canva (Software), Social Media Campaigns, Instagram, Social Media Marketing, Social Media Content, Social Media Strategy, Content Creation, ChatGPT, Brand Management, Digital Content, AI Enablement, Data Import/Export
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: AI Security, Responsible AI, Large Language Modeling, IT Security Architecture, Threat Modeling, Vulnerability Assessments, Threat Detection, Cybersecurity, Information Systems Security, Cyber Security Strategy, Security Strategy, Security Management, Cyber Attacks, Cloud Security, Security Awareness, Enterprise Security, Distributed Denial-Of-Service (DDoS) Attacks, Incident Response, Natural Language Processing, Risk Analysis
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Service Level, Product Support, Technical Communication, Google Cloud Platform, Help Desk Support, Technical Support, Issue Tracking, Personally Identifiable Information, Information Privacy, Problem Management, Data Cleansing
Beginner · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Hydraulics, Chemical Engineering, Engineering Analysis, Mechanical Engineering, Process Engineering, Petroleum Industry, Engineering Calculations, Mathematical Modeling, Process Analysis, Oil and Gas
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Identity and Access Management, Single Sign-On (SSO), User Provisioning, User Accounts, Security Assertion Markup Language (SAML), Authorization (Computing), Authentications, Role-Based Access Control (RBAC), OAuth, Multi-Factor Authentication
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Pandas (Python Package), Data Manipulation, Jupyter, Exploratory Data Analysis, Python Programming, Computational Logic
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Routing Protocols, Wide Area Networks, Network Security, Network Routing, Data Centers, TCP/IP, Open Shortest Path First (OSPF), Network Protocols, Network Switches, Virtual Machines, Network Administration, Virtual Local Area Network (VLAN), Virtualization, Virtual Private Networks (VPN), Wireless Networks, Network Monitoring, Computer Networking, Firewall, Network Troubleshooting, Network Architecture
Beginner · Specialization · 3 - 6 Months

Yale University
Skills you'll gain: International Relations, World History, European History, Political Sciences, Ancient History, Public Safety and National Security, Social Sciences, Culture, Social Justice, Sociology, Socioeconomics, Economics, Governance
Beginner · Course · 1 - 4 Weeks

University at Buffalo
Skills you'll gain: Manufacturing and Production, Production Process, Manufacturing Processes, Quality Control, Energy and Utilities, Workforce Development, Supply Chain, Electric Power Systems, Workforce Planning, Sustainable Technologies, Environmental Science
Beginner · Course · 1 - 3 Months