IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Survey Creation, Customer Retention, Customer Insights, Business Research, Customer Data Management, User Feedback, Customer experience improvement
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Marketing Design, Organizational Structure, Diagram Design, Marketing Collateral, Graphic Design, Presentations
Intermediate · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Robotics, Data Mapping, Real-Time Operating Systems, Simulations, Linear Algebra, Python Programming, Algorithms, Computer Programming
Build toward a degree
Intermediate · Course · 1 - 3 Months

Copenhagen Business School
Skills you'll gain: Artificial Intelligence, Large Language Modeling, Natural Language Processing, Theoretical Computer Science, Human Learning, Statistical Analysis, Artificial Neural Networks, Computational Thinking, Human Computer Interaction, Social Impact
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Team Leadership, Team Building, Team Motivation, Leadership Development, Team Management, Initiative and Leadership, Leadership, Organizational Leadership, Leadership and Management, Professional Development, Teamwork, Personal Development, People Development, Business Leadership, Collaboration, Willingness To Learn, Self-Awareness, Empathy, Communication
Beginner · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Unix Commands, Command-Line Interface, Graphical Tools, File Management, Software Development Tools, System Configuration, Computer Programming Tools, Development Environment, Configuration Management
Intermediate · Course · 1 - 3 Months

The University of Edinburgh
Skills you'll gain: Dignity in Care, Empowerment, Healthcare Ethics, Accountability, Ethical Standards And Conduct, Research, digital literacy, Interactive Learning, Social Justice, Discussion Facilitation, Diversity Awareness, Patient-centered Care, Advocacy, Law, Regulation, and Compliance
Mixed · Course · 1 - 4 Weeks

Dartmouth College
Skills you'll gain: Social Justice, Social Impact, Sustainable Development, Environmental Issue, Socioeconomics, Community Development, Diversity Equity and Inclusion Initiatives, Systems Thinking, Visionary, Advocacy, Environmental Policy, Policy Analysis, Climate Change Mitigation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Network Security, Cryptography, Firewall, Cybersecurity, Intrusion Detection and Prevention, Virtual Private Networks (VPN), Cloud Security, Public Key Infrastructure, Network Monitoring, Encryption, Network Architecture, Dynamic Host Configuration Protocol (DHCP), Human Factors (Security), Local Area Networks, Virtual Local Area Network (VLAN), Network Switches, Authentications
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Workplace inclusivity, Diversity and Inclusion, Diversity Awareness, Cultural Diversity, People Management, Cultural Responsiveness, Employee Engagement, Empowerment
Beginner · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Blockchain, Security Controls, Cybersecurity, Security Engineering, Network Security, Cryptography, Vulnerability Assessments, Encryption, Transaction Processing, Key Management, Risk Management, Public Key Cryptography Standards (PKCS), Data Integrity, Scalability
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Azure Synapse Analytics, Data Security, Databricks, Data Quality, Microsoft Azure, Data Storage Technologies, Data Storage, Data Transformation, Database Management, Data Processing, Data Cleansing, Data Lakes, Query Languages, Performance Tuning, Data Integration, Data Pipelines, Apache Spark, Encryption, Data Analysis, Real Time Data
Intermediate · Course · 1 - 4 Weeks