IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Michigan
Skills you'll gain: Data Mining, Unsupervised Learning, Data Science, Anomaly Detection, Python Programming, Classification Algorithms
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), Web Design and Development, Web Design, Web Development, UI Components, Front-End Web Development, Information Architecture
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Workplace Bullying Intervention, Law, Regulation, and Compliance, Compliance Training, Workplace inclusivity, Compliance Management, Communication Strategies, Accountability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Centers, Ansible, Open Shortest Path First (OSPF), Network Switches, Computing Platforms, Virtual Networking, Virtual Local Area Network (VLAN), Network Infrastructure, Network Engineering, Border Gateway Protocol, Infrastructure Security, Network Monitoring, Data Storage Technologies, Automation, Event Monitoring, Configuration Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Collaborative Software, Data Sharing, File Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Large Language Modeling, LLM Application, OpenAI API, Trend Analysis, Real Time Data, Analytics, Business Marketing, Program Development, Prompt Engineering, Business Strategy, Generative AI, ChatGPT, Technology Roadmaps, Market Trend, Artificial Intelligence and Machine Learning (AI/ML), Artificial Neural Networks, Content Marketing
Beginner · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Java Programming, Java, Pedagogy, Debugging, Program Development, Object Oriented Programming (OOP), Computer Programming, Computational Thinking, Cultural Responsiveness, Digital pedagogy, Algorithms
Beginner · Course · 1 - 3 Months

Skills you'll gain: MySQL Workbench, MySQL, Database Design, SQL, Database Management, Relational Databases, Databases, Data Integration, Data Manipulation, Business Intelligence
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Prompt Engineering, PHP (Scripting Language), Web Applications, Data Management, Generative AI, Web Development, ChatGPT, Application Development, Application Security, Microsoft Visual Studio, Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), Debugging, SQL, User Interface (UI) Design
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Unix Commands, Unix, Unix Shell, Remote Access Systems, Scripting, Systems Administration, Operating System Administration, Command-Line Interface, IT Automation, Linux, User Accounts, File Management, File Systems, Role-Based Access Control (RBAC), File Transfer Protocol (FTP)
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Apache Kafka, Real Time Data, Data Pipelines, Data Processing, Operational Databases, System Monitoring, Scalability, Performance Tuning, Configuration Management
Beginner · Course · 1 - 4 Weeks

Dubai College of Tourism
Skills you'll gain: Hospitality Management, Online Advertising, Promotional Strategies, Hospitality, Digital Marketing, Marketing Strategy and Techniques, Consumer Behaviour, Customer Insights, Customer experience improvement, Marketing, Marketing Planning, Target Market, Strategic Marketing, Marketing Channel, Content Marketing, Market Trend, Customer Relationship Management, Adaptability
Beginner · Course · 1 - 4 Weeks