Social media marketing courses can help you learn content creation, audience engagement strategies, analytics interpretation, and campaign management. You can build skills in crafting compelling posts, optimizing ad spend, and measuring ROI on various platforms. Many courses introduce tools like Hootsuite for scheduling, Google Analytics for tracking performance, and Canva for designing eye-catching visuals, showing how these skills are applied in real campaigns.
Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Javascript, Event-Driven Programming, Web Design and Development, Web Applications, Interaction Design, Scripting, Web Development, Data Validation
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Canva (Software), Logo Design, Prompt Engineering, Brainstorming, Brand Strategy, Branding, Graphic and Visual Design, ChatGPT, Color Theory, Target Audience, Creativity, Typography
Mixed · Course · 1 - 4 Weeks

Skillshare
Skills you'll gain: Graphic and Visual Design, Graphic Design, Layout Design, Design Elements And Principles, Visual Design, Storytelling, Creative Design, Design Strategies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Storytelling, Tableau Software, Dashboard, Interactive Data Visualization, Data Visualization Software, Data Analysis, Sales Strategy, Key Performance Indicators (KPIs), Trend Analysis, Performance Analysis, Investment Management, Financial Data
Beginner · Course · 1 - 3 Months

Skills you'll gain: Process Flow Diagrams, Process Mapping, Target Audience, Data Visualization, User Accounts, Business Process, Graphic Design, Business Strategy
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Fundraising, Drive Engagement, Community Development, Community Outreach, Online Advertising, Goal Setting, Promotional Strategies, Content Creation, User Interface and User Experience (UI/UX) Design, Creativity
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Storyboarding, Video Production, Storytelling, Scripting, Content Creation, Writing and Editing, AI Personalization
Beginner · Course · 1 - 4 Weeks

Università di Napoli Federico II
Skills you'll gain: Business Correspondence, Stress Management, Telecommuting, Business Communication, Professional Development, Lifelong Learning, English Language, Teamwork, Team Building, Collaboration, Virtual Teams, Communication, Productivity, Meeting Facilitation, Management Training And Development, Adaptability, Digital Transformation, Presentations, Communication Strategies, Problem Solving
Beginner · Course · 1 - 3 Months

Universidades Anáhuac
Skills you'll gain: Self-Awareness, Personal Development, Human Development, Behavioral Health, Mental Health, Nutrition and Diet, Nutrition Education, Stress Management, Health And Wellness Coaching, Public Health and Disease Prevention, Resilience, Substance Abuse, Mental and Behavioral Health, Emotional Intelligence, Media and Communications, Chronic Diseases
Beginner · Course · 1 - 3 Months

Skills you'll gain: Benchmarking, Search Engine Optimization, Content Performance Analysis, Keyword Research, Marketing Analytics, Key Performance Indicators (KPIs), Performance Analysis, Web Analytics and SEO, Performance Measurement, Content Strategy, Performance Improvement, Driving engagement, Trend Analysis, Customer Insights
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Team Building, Team Leadership, Leadership and Management, Rapport Building, Employee Onboarding, Leadership, Recognizing Others, Team Motivation, Performance Analysis, Employee Performance Management, Meeting Facilitation, Constructive Feedback, Safety Culture, Productivity, Coaching, Workplace inclusivity, Empathy, Goal Setting, Planning, Communication
Beginner · Course · 1 - 4 Weeks