IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Board Infinity
Skills you'll gain: White-Box Testing, Test Planning, Test Case, Software Testing, Debugging, Functional Testing, Software Documentation, Software Quality Assurance, Development Testing, Test Data, Issue Tracking, Software Technical Review, Quality Assurance, Development Environment, Technical Communication
Beginner · Course · 1 - 4 Weeks

University of Glasgow
Skills you'll gain: Leadership Development, Organizational Change
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: File Systems, Mac OS, User Accounts, File Management, User Provisioning, Data Security, Operating System Administration, Software Installation, Unix, System Configuration, Operating Systems, Unix Commands, Data Storage, Encryption, Hardware Troubleshooting
Beginner · Course · 1 - 4 Weeks

HubSpot Academy
Skills you'll gain: HubSpot CRM, Lead Generation, Sales Management, Sales Pipelines, Sales Process, Email Marketing, Customer Relationship Management (CRM) Software, Marketing Automation, Workflow Management, Prioritization, Performance Reporting, Process Mapping, Dashboard, Service Level Agreement, Key Performance Indicators (KPIs)
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Generative AI, Responsible AI, Data Ethics, Data Quality, Data Strategy, AI Enablement, Applied Machine Learning, Exploratory Data Analysis, Machine Learning, Machine Learning Methods
Intermediate · Course · 1 - 4 Weeks

Università di Napoli Federico II
Skills you'll gain: NoSQL, Apache Hadoop, Apache Hive, Big Data, Database Systems, Artificial Intelligence, Databases, Distributed Computing, Data Processing, Scalability, Business Intelligence, Data Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: File Management, Document Management, Microsoft Power Automate/Flow, Email Automation, Version Control, Intranet, Automation
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Kaizen Methodology, Pareto Chart, Operational Efficiency
Beginner · Course · 1 - 3 Months

Imperial College London
Skills you'll gain: Mathematical Modeling, Statistical Modeling, Simulations, Risk Modeling, Epidemiology, Infectious Diseases, R Programming, Model Evaluation, Public Health
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Entry, Data Visualization, Microsoft Excel, Data Presentation, Spreadsheet Software, Data Analysis, Data Management, Business Strategy
Intermediate · Guided Project · Less Than 2 Hours
University of Michigan
Skills you'll gain: Innovation, Education and Training, Leadership, Community Development, Empowerment, Teaching, Adult Education, Collaboration, Family Support, Professional Development, Working With Children, Relationship Building, Network Analysis
Beginner · Course · 1 - 3 Months

Skills you'll gain: Product Lifecycle Management, Product Planning, Product Strategy, Product Management, AI Product Strategy, Product Improvement, Strategic Planning, Business Strategy, Technology Strategies, Innovation, Project Implementation, Change Management, Competitive Analysis
Beginner · Course · 1 - 4 Weeks