IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Infrastructure as Code (IaC), Terraform, Amazon Web Services, Amazon Elastic Compute Cloud, Cloud Infrastructure, Amazon S3, Infrastructure Security, Command-Line Interface, Development Environment, Multi-Factor Authentication
Beginner · Course · 1 - 3 Months

Alberta Machine Intelligence Institute
Skills you'll gain: Prompt Engineering, Retrieval-Augmented Generation, Generative AI, Generative Model Architectures, Large Language Modeling, ChatGPT, OpenAI API, Open Source Technology, Responsible AI, Embeddings, Artificial Intelligence, Data Ethics, Natural Language Processing, Information Privacy
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Brute-force attacks, General Networking, Network Administration, Network Security, Penetration Testing, Wireless Networks, Exploitation techniques, Linux, Vulnerability Scanning, Linux Commands, Encryption, Network Analysis, Command-Line Interface, Virtual Machines
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Agile Software Development, Project Management Software, Program Management, Responsible AI, Planning, Engineering Management, Generative AI, Timelines, Engineering Software, Risk Analysis, Resource Management, Prompt Engineering, Analytics, Stakeholder Communications, Machine Learning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Windows PowerShell, Scripting, Automation, Windows Servers, Data Validation, Server Administration, Administration, Software Installation, Cloud Deployment, Service Management, Remote Access Systems, Extensible Markup Language (XML), Debugging
Beginner · Course · 1 - 3 Months

Skills you'll gain: Jenkins, Continuous Integration, Software Configuration Management, Continuous Monitoring, Configuration Management, DevOps, Devops Tools, Continuous Delivery, Continuous Deployment, User Accounts, Authentications, Authorization (Computing)
Intermediate · Course · 1 - 4 Weeks

Imperial College London
Skills you'll gain: Molecular Biology, Microbiology, Infectious Diseases, Biotechnology, Medical Science and Research, Immunology, Cell Biology, Epidemiology, Laboratory Research, Biology
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Process Capability, Statistical Analysis, Data Analysis, Project Management, Project Planning, Six Sigma Methodology, Statistics, Work Breakdown Structure, Lean Six Sigma, Data Collection, Project Scoping, Performance Measurement, Process Improvement, Quality Management, Customer experience improvement, Quality Control, Process Mapping
Beginner · Course · 1 - 3 Months

Skills you'll gain: Competitive Analysis, Digital Advertising, Social Media Content, Content Creation, Market Analysis, Proposal Development, Entrepreneurship, Account Management
Beginner · Guided Project · Less Than 2 Hours

Pearson
Skills you'll gain: System Programming, Rust (Programming Language), Data Structures, Relational Databases, Other Programming Languages, Databases, Debugging, Programming Principles, Application Development, Secure Coding, SQL, Object Oriented Programming (OOP), C++ (Programming Language), Interoperability, Software Development, File I/O, Command-Line Interface, Data Import/Export
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Jenkins, Selenium (Software), GitHub, Git (Version Control System), Performance Testing, Continuous Integration, CI/CD, Apache Maven, Version Control, Test Script Development, Test Automation, Browser Compatibility, JUnit, Object Oriented Programming (OOP), Test Data, Integration Testing, Java Programming, Test Case, Test Execution Engine, Software Testing
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Network Troubleshooting, Virtual Local Area Network (VLAN), Computer Displays, Peripheral Devices, TCP/IP, Local Area Networks, Dynamic Host Configuration Protocol (DHCP), General Networking, USB, Wireless Networks, Computer Networking, Network Routers, Network Infrastructure, Hardware Troubleshooting, Network Switches, Network Protocols, Computer Hardware
Beginner · Course · 1 - 3 Months