IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Colorado Boulder
Skills you'll gain: Proposal Writing, Editing, Business Writing, Technical Writing, Technical Management, Technical Communication, Proofreading, Engineering Management, Writing, Business Correspondence, Target Audience, Concision, Grammar, Persuasive Communication, Communication
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Mobile Development, Cross Platform Development, .NET Framework, Authentications, User Interface (UI), Application Programming Interface (API), C# (Programming Language), Microsoft Visual Studio, Development Environment, Program Development, Data Access, Software Design Patterns
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Stakeholder Engagement, Grant Writing, Resource Allocation, Strategic Decision-Making, Proposal Development, Strategic Thinking, Business Strategies, Social Impact, Fundraising, Business Modeling, Value Propositions, Innovation, Leadership
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Microsoft Intune (Mobile Device Management Software), Endpoint Security, Microsoft Windows, Enterprise Security, Mobile Security, Operating System Administration, Security Management, Android (Operating System), Patch Management, Microsoft Azure, System Monitoring, Azure Active Directory, Vulnerability Management, Apple iOS, Remote Access Systems, Configuration Management, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Patch Management, Data Security, Cloud Security, Amazon Web Services, Data Governance, AWS Identity and Access Management (IAM), Cyber Governance, Cloud Management, Key Management, Amazon CloudWatch, Data Encryption Standard, AWS CloudFormation, IT Automation, Public Key Infrastructure, Configuration Management
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: AI Security, Application Security, Secure Coding, Data Ethics, Vulnerability Assessments, Responsible AI, Security Testing, Threat Modeling, Data Security, Security Controls, Cyber Security Assessment, Cybersecurity, Security Awareness, Threat Management, Continuous Monitoring, Authorization (Computing), Encryption, Penetration Testing, Data Management
Intermediate · Course · 1 - 4 Weeks

Saïd Business School, University of Oxford
Skills you'll gain: Financial Inclusion, Responsible AI, Data Ethics, Data Governance, FinTech, Financial Data, AI Personalization, Law, Regulation, and Compliance, Mobile Banking, Data Sharing, Financial Regulation, Payment Systems, Financial Services, Open Source Technology, Finance, Governance, Business Ethics, Human Centered Design, Product Design, Application Programming Interface (API)
Beginner · Course · 1 - 3 Months

Skills you'll gain: Growth Mindedness, Empowerment, Personal Development, Emotional Intelligence, Resilience, Self-Awareness, Courage, Accountability, Lifelong Learning, Assertiveness, Willingness To Learn, Open Mindset, Goal Setting
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Visualization, Data-Driven Decision-Making, Data Visualization Software, Data Literacy, Interactive Data Visualization, Business Intelligence, Data Storytelling, Data Presentation, Dashboard
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Persuasive Communication, Leadership, Influencing, Strategic Leadership, Organizational Leadership, Leadership Development, Business Leadership, Leadership and Management, Team Leadership, Communication, Agile Project Management, Decision Making
Beginner · Course · 1 - 4 Weeks

Dubai College of Tourism
Skills you'll gain: Hospitality Management, Online Advertising, Promotional Strategies, Hospitality, Digital Marketing, Marketing Strategy and Techniques, Consumer Behaviour, Customer Insights, Customer experience improvement, Marketing, Marketing Planning, Target Market, Strategic Marketing, Marketing Channel, Content Marketing, Market Trend, Customer Relationship Management, Adaptability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Power Automate/Flow, Email Automation, Microsoft Power Platform, Balancing (Ledger/Billing), Microsoft Excel, Automation, Microsoft 365
Intermediate · Guided Project · Less Than 2 Hours