IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Fred Hutchinson Cancer Center
Skills you'll gain: Molecular Biology, Laboratory Research, Bioinformatics, Data Literacy, Science and Research, Data Analysis, Spatial Data Analysis, Scientific Methods, Data Processing, Quantitative Research, Informatics, Biology, Data Collection
Intermediate · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: White-Box Testing, Test Planning, Test Case, Software Testing, Debugging, Functional Testing, Software Documentation, Software Quality Assurance, Development Testing, Test Data, Issue Tracking, Software Technical Review, Quality Assurance, Development Environment, Technical Communication
Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Prompt Engineering, Retrieval-Augmented Generation, Tool Calling, LLM Application, JSON, Large Language Modeling, Model Deployment, Artificial Intelligence
Beginner · Project · Less Than 2 Hours
Erasmus University Rotterdam
Skills you'll gain: Data Sharing, Educational Materials, Education and Training, General Science and Research, Science and Research, Scientific Methods, Research, Research Design, Research Methodologies, Experimentation, Peer Review, Data Access, Ethical Standards And Conduct, Data Store, Interoperability, Metadata Management
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Responsible AI, Enterprise Risk Management (ERM), Risk Management Framework, Risk Management, Governance Risk Management and Compliance, Data Ethics, Business Risk Management, Generative AI, AI Enablement, Compliance Management, Risk Mitigation, Risk Analysis, Regulatory Compliance, Governance, Mitigation, Artificial Intelligence, Continuous Monitoring
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Open Shortest Path First (OSPF), Virtual Local Area Network (VLAN), Wide Area Networks, Network Security, Threat Detection, Network Administration, TCP/IP, Multiprotocol Label Switching, Computer Networking, Network Routing, Virtual Private Networks (VPN), Network Troubleshooting, Dynamic Host Configuration Protocol (DHCP), Network Switches, Network Protocols
Advanced · Course · 3 - 6 Months

Coursera
Skills you'll gain: Responsible AI, Database Management, Back-End Web Development, OpenAI API, Generative AI, Performance Tuning, API Design, Prompt Engineering, Application Programming Interface (API), Databases, Artificial Intelligence, Risk Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Database Design, MySQL Workbench, MySQL, Relational Databases, SQL, Database Management, Data Manipulation, Data Migration, User Acceptance Testing (UAT), Scalability
Intermediate · Guided Project · Less Than 2 Hours
Amazon Web Services
Skills you'll gain: Amazon CloudWatch, DevOps, Devops Tools, Code Review, Amazon Web Services, AI Security, Application Performance Management, Artificial Intelligence and Machine Learning (AI/ML), Anomaly Detection, Continuous Monitoring, System Monitoring, Vulnerability Scanning, Predictive Analytics
Beginner · Course · 1 - 4 Weeks

AI CERTs
Skills you'll gain: AI Personalization, Applied Machine Learning
Intermediate · Course · 1 - 3 Months

Skills you'll gain: LangChain, LLM Application, Large Language Modeling, Prompt Engineering, Generative AI, OpenAI, Application Development, Web Applications, Python Programming, Web Development, User Interface (UI)
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Patch Management, Data Security, Cloud Security, Amazon Web Services, Data Governance, AWS Identity and Access Management (IAM), Cyber Governance, Cloud Management, Key Management, Amazon CloudWatch, Data Encryption Standard, AWS CloudFormation, IT Automation, Public Key Infrastructure, Configuration Management
Intermediate · Course · 1 - 4 Weeks