IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Colorado System
Skills you'll gain: Resilience, Personal Development, Growth Mindedness, Overcoming Obstacles, Positivity, Community Development, Persistence, Adaptability, Empowerment, Empathy, Cultural Diversity, Mindfulness, Relationship Building
Beginner · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: Cyber Governance, Law, Regulation, and Compliance, Security Strategy, Culture Transformation, Enterprise Security, Cyber Operations, Communication, Business Risk Management, Business Leadership, Organizational Leadership, Leadership, Dashboard
Beginner · Course · 1 - 3 Months

Skills you'll gain: Jenkins, CI/CD, Continuous Integration, DevOps, Application Deployment, Continuous Delivery, Spring Framework, Build Tools, Version Control
Intermediate · Guided Project · Less Than 2 Hours

University of Colorado System
Skills you'll gain: Bayesian Network, Numerical Analysis, Estimation, Simulations, Matlab, Mathematical Modeling, Applied Mathematics, Engineering Analysis, Algorithms
Intermediate · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Virtual Private Networks (VPN), Amazon Web Services, AWS Identity and Access Management (IAM), Network Security, Remote Access Systems, Virtual Networking, Amazon Elastic Compute Cloud, Command-Line Interface, End User Training and Support
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Secure Coding, Application Security, Open Web Application Security Project (OWASP), Security Engineering, Cybersecurity, Security Requirements Analysis, Security Testing, Vulnerability Assessments, Code Review, Software Design, Encryption, Vulnerability Management, Data Security, Cryptography, Continuous Monitoring, Authentications, Development Testing, System Monitoring, Authorization (Computing)
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Goal Setting, User Feedback, Constructive Feedback, Employee Performance Management, Performance Appraisal, Registration, Dashboard, Email Automation, Collaborative Software, Digital Communications, Critical Thinking
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Network Security, Endpoint Security, Hardening, Virtual Private Networks (VPN), Firewall, Network Administration, Cloud Security, Cybersecurity, Infrastructure Security, Role-Based Access Control (RBAC), Cloud Computing, Authorization (Computing), Identity and Access Management, Email Security, Network Infrastructure, Network Protocols, Authentications, System Configuration
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Marketing Automation, Application Programming Interface (API), Google Sheets, Calendar Management, ChatGPT, Content Creation, Digital Marketing, Prompt Engineering, Automation, Content Strategy, Brand Management, Project Management
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Prompt Engineering, Vector Databases, Retrieval-Augmented Generation, Hugging Face, Generative AI, OpenAI API, Natural Language Processing, Large Language Modeling, OpenAI, LLM Application, Transfer Learning, Embeddings, Python Programming, Model Evaluation
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Model Evaluation, Data Preprocessing, Feature Engineering, AI Personalization, Applied Machine Learning, Data Science, Machine Learning, Scalability, Data Manipulation, Python Programming, Data Transformation, Pandas (Python Package), Predictive Analytics, Machine Learning Methods, Predictive Modeling, Text Mining, Development Environment, Scikit Learn (Machine Learning Library), Machine Learning Algorithms, NumPy
Intermediate · Specialization · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Wireless Networks, Mobile Security, General Networking, Proxy Servers, Network Security, Cybersecurity, Virtual Private Networks (VPN), Computer Security Awareness Training, Data Security, Security Awareness, Remote Access Systems, Information Privacy, Emerging Technologies
Beginner · Course · 1 - 3 Months