IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

DeepLearning.AI
Skills you'll gain: Retrieval-Augmented Generation, Unstructured Data, LLM Application, Data Preprocessing, Metadata Management, JSON, Image Analysis, Data Transformation, Document Management, Vision Transformer (ViT)
Beginner · Project · Less Than 2 Hours

ISC2
Skills you'll gain: Cloud Computing Architecture, Cloud Computing, Cloud Services, Resource Allocation, Cloud Security, Infrastructure As A Service (IaaS), Cloud Deployment, Virtualization, Containerization, Software As A Service, Platform As A Service (PaaS), Brokerage, Scalability
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Data Ethics, Data Quality, Data Sharing, Information Privacy, Data Analysis, Informed Consent
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: NumPy, Plot (Graphics), Pandas (Python Package), Scientific Visualization, Data Manipulation, Scatter Plots, Machine Learning, Data Science, Data Analysis Software, Histogram, Numerical Analysis, Linear Algebra, Probability Distribution, Classification Algorithms, Regression Analysis
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data-Driven Decision-Making, Data Management, Database Development
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Virtual Networking, Virtual Private Networks (VPN), Amazon Web Services, Cloud Computing Architecture, Virtual Machines, Network Architecture, Amazon Elastic Compute Cloud
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: CrewAI, AI Orchestration, AI Workflows, Agentic Workflows, AI Enablement, Workflow Management, AI Product Strategy, Generative AI Agents, Productivity Software, Business Workflow Analysis, Business Process Automation, Automation, LLM Application, Agentic systems, Solution Design, Decision Making, Process Improvement, Performance Improvement
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Product Roadmaps, Business Analysis, Requirements Management, Team Building, Business Requirements, Acceptance Testing, Business Process Modeling, Agile Methodology, Project Management Software, Business Modeling, Agile Project Management, Stakeholder Analysis, Registration, Stakeholder Communications
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Writing, Writing and Editing, Honesty, Storytelling, Journals, Editing, Content Creation, Personal Development, Investigation, Self-Awareness
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Robotics, Data Mapping, Real-Time Operating Systems, Simulations, Linear Algebra, Python Programming, Algorithms, Computer Programming
Build toward a degree
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Social Impact, Return On Investment, Sustainability Reporting, Needs Assessment, Program Evaluation, Performance Reporting, Project Scoping, Project Performance, Strategic Communication, Stakeholder Engagement
Intermediate · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Construction Management, Project Controls, Construction Estimating, Project Schedules, Change Control, Contract Management, Timelines, Occupational Safety And Health, Scheduling, Project Coordination, Project Documentation, Communication Planning, Project Planning, Safety Assurance, Cost Control, Arbitration
Intermediate · Course · 1 - 3 Months