IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Program Management, Agile Methodology, Project Planning, Project Management, Diagram Design, Workflow Management, Innovation, Business Process Modeling, Governance
Intermediate · Guided Project · Less Than 2 Hours

Board Infinity
Skills you'll gain: Financial Services, Banking, Customer experience strategy (CX), Regulatory Requirements, Market Intelligence, FinTech, Risk Management, Digital Transformation, Mobile Banking, Fraud detection, Cybersecurity, Emerging Technologies, Blockchain, Artificial Intelligence and Machine Learning (AI/ML), Corporate Sustainability
Beginner · Course · 1 - 3 Months

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Team Building, Team Management, Teamwork, Team Leadership, Team Motivation, Productivity, Collaboration, Professional Development, Employee Engagement, Leadership, Goal Setting, Coaching, Storytelling, Mindfulness
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Sales Pipelines, Sales Development, Sales Process, Lead Generation, Sales Management, Sales Prospecting, Sales, Sales Strategy, Customer Relationship Management (CRM) Software, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Network Security, Cryptography, Firewall, Cybersecurity, Intrusion Detection and Prevention, Virtual Private Networks (VPN), Cloud Security, Public Key Infrastructure, Network Monitoring, Encryption, Network Architecture, Dynamic Host Configuration Protocol (DHCP), Human Factors (Security), Local Area Networks, Virtual Local Area Network (VLAN), Network Switches, Authentications
Intermediate · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Anthropic Claude, Prompt Engineering, Multimodal Prompts, Tool Calling, LLM Application, Responsible AI, Agentic Workflows, Human Computer Interaction, Artificial Intelligence, AI Workflows
Beginner · Project · Less Than 2 Hours

University of Leeds
Skills you'll gain: Integrated Development Environments, Debugging, Microsoft Visual Studio, Unit Testing, Software Development Tools, Development Environment, Version Control
Beginner · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Threat Management, Vulnerability Assessments, Incident Response, Computer Security Incident Management, Vulnerability Management, Threat Detection, Cyber Security Assessment, Cyber Threat Intelligence, Risk Mitigation, Security Management, Security Strategy, Infrastructure Security, Digital Forensics
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Active Directory, Azure Active Directory, Group Policy, Hyper-V, Windows Servers, Virtualization and Virtual Machines, Cloud Infrastructure, Containerization, Hybrid Cloud Computing, Remote Access Systems, Microsoft Servers, Virtual Private Networks (VPN), Virtual Networking, Cloud Platforms, Microsoft Azure, Dynamic Host Configuration Protocol (DHCP), Data Storage Technologies, Windows PowerShell, Network Infrastructure, Cloud Storage
Intermediate · Specialization · 1 - 3 Months
Google Cloud
Skills you'll gain: Google Workspace, Meeting Facilitation, Collaborative Software, Virtual Teams, Calendar Management, Business Software, Live Streaming, Internal Communications, Data Sharing, Document Management, Scheduling
Beginner · Course · 1 - 3 Months

FAIR Institute
Skills you'll gain: Cyber Risk, Threat Management, Continuous Monitoring, Cyber Security Strategy, Risk Management, Risk Appetite, Enterprise Risk Management (ERM), Governance Risk Management and Compliance, Cybersecurity, Business Risk Management, Risk Modeling, Risk Mitigation, Risk Analysis, Governance, Automation
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Email Security, Mobile Security, Network Security, Open Web Application Security Project (OWASP), Threat Detection, TCP/IP, Network Analysis, Network Protocols, Cybersecurity, Application Security, Exploitation techniques, Wireless Networks, Splunk, Information Privacy
Intermediate · Course · 1 - 3 Months