IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
Skills you'll gain: Account Management, AI Personalization, Customer Engagement, Generative AI Agents, Customer Communications Management, Customer experience improvement, Personalized Service, Customer Insights, Communication, Scalability, Customer Relationship Management (CRM) Software, Data Ethics, Responsible AI, Predictive Modeling, Business Process Automation, Analytics, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Application Development, UI Components
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Security Controls, Threat Management, Cybersecurity, Threat Detection, Cyber Threat Intelligence, Zero Trust Network Access, Cyber Attacks, Application Security, Cyber Risk, Computer Security, Information Systems Security, Data Security, Network Security, Encryption, Multi-Factor Authentication, Cryptography, Authorization (Computing), Identity and Access Management
Intermediate · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Data Storytelling, Dashboard, Data Visualization, Data Presentation, Interactive Data Visualization, Infographics, Data Literacy, Tableau Software, Data Visualization Software, Presentations, Statistical Visualization, Storytelling, Design Elements And Principles, Data Analysis, Key Performance Indicators (KPIs), Health Informatics, Color Theory, Stakeholder Communications
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Amazon Web Services, AWS Identity and Access Management (IAM), Amazon DynamoDB, Identity and Access Management, Database Management, Database Administration, NoSQL, Serverless Computing, Database Architecture and Administration, Authentications, Operational Databases, Database Application, Cloud Security, Cloud-Native Computing, Event-Driven Programming, AWS Kinesis, Cloud Applications, Amazon CloudWatch, Encryption, Load Balancing
Intermediate · Course · 1 - 4 Weeks
Alberta Machine Intelligence Institute
Skills you'll gain: Responsible AI, Data Ethics, Business Ethics, Generative AI, Regulatory Requirements, Governance, Information Privacy, Social Studies, Data Security
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft SQL Servers, Stored Procedure, Database Management, SQL, Database Development, C# (Programming Language), Application Development, Development Environment, Microsoft Visual Studio, User Interface (UI), Data Access, Email Automation, Document Management
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Dashboard, Tableau Software, Interactive Data Visualization, Data Storytelling, Data Presentation, Data Visualization Software, Histogram, Scatter Plots, Business Analytics, Marketing Analytics
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Unsupervised Learning, Embeddings, Supervised Learning, Data Preprocessing, Python Programming, Exploratory Data Analysis
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Excel Macros, Visual Basic (Programming Language), Data Structures, Scripting, Programming Principles, Automation, Scripting Languages, Microsoft Development Tools, Computational Logic
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Containerization, Restful API, Event-Driven Programming, DevOps, Data Integration, z/OS, Solution Architecture, Cloud Applications, Microservices, Enterprise Architecture, IBM Cloud, Application Lifecycle Management, Cloud-Native Computing, Application Design, CI/CD, Systems Integration, Software Architecture, Mainframe Computing
Beginner · Course · 1 - 3 Months

HubSpot Academy
Skills you'll gain: Data Visualization, HubSpot CRM, Dashboard, Business Reporting, Customer Relationship Management (CRM) Software, Performance Reporting, Forecasting, Sales Pipelines, Business Metrics, Sales Enablement, Performance Metric, Sales, Data-Driven Decision-Making, Customer Service, Key Performance Indicators (KPIs), Customer Data Management, Customer Success Management, Goal Setting
Beginner · Course · 1 - 4 Weeks