IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Colorado System
Skills you'll gain: Bayesian Network, Numerical Analysis, Estimation, Simulations, Matlab, Mathematical Modeling, Applied Mathematics, Engineering Analysis, Algorithms
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Big Data, Google Cloud Platform, Google Sheets, Data Visualization, Spreadsheet Software, Analytics, Scripting, Data Presentation, Google Workspace, Cloud API, Data Compilation
Intermediate · Project · Less Than 2 Hours

Coursera
Skills you'll gain: Product Flow Diagram, Process Flow Diagrams, New Product Development, Go To Market Strategy, Product Development, Product Roadmaps, Product Improvement, Product Design, Customer experience strategy (CX), User Research, User Feedback, Customer Insights, Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Web Services, Restful API, Apache Maven, Spring Boot, Spring Framework, Gradle, Simple Object Access Protocol (SOAP), Java Platform Enterprise Edition (J2EE), Java, API Design, Application Frameworks, Secure Coding, Object-Relational Mapping, Data Persistence, JSON, Extensible Markup Language (XML)
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Computer Security Incident Management, Incident Response, Vulnerability Management, Risk Management Framework, Security Management, Threat Management, Risk Management, Disaster Recovery, Vulnerability Assessments, Information Assurance, Digital Forensics, Security Controls
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Software Development Tools, Software Development Methodologies, Agile Methodology, Responsible AI, AI Enablement, AI Workflows, Team Oriented, Software Engineering, Engineering Management, Cross-Functional Collaboration, Generative AI
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Jest (JavaScript Testing Framework), Unit Testing, Test Case, React.js, API Testing, Test Driven Development (TDD), Software Testing, Mockups, Javascript
Intermediate · Guided Project · Less Than 2 Hours

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Recognizing Others, Team Leadership, Employee Coaching, Team Motivation, Constructive Feedback, Team Management, Expectation Management, Leadership, Professional Development, Internal Communications, Employee Engagement, Communication Strategies, Storytelling, Mindfulness
Beginner · Course · 1 - 4 Weeks

Starweaver
Skills you'll gain: Digital Forensics, Electronic Discovery, Investigation, Criminal Investigation and Forensics, Incident Response, Cyber Threat Intelligence, Cyber Security Assessment, Technical Communication, Computer Security Incident Management, Report Writing, Legal Hearings, Cybersecurity, Litigation Support, Fraud detection, Law, Regulation, and Compliance, Document Management, Compliance Reporting, Data Collection, Analysis, Management Reporting
Beginner · Course · 1 - 3 Months

Skills you'll gain: z/OS, Operating Systems, System Programming, Mainframe Computing, System Monitoring, Performance Tuning, System Configuration, OS Process Management, Data Storage, Systems Architecture, Capacity Management, Problem Management, Disaster Recovery, Computer Architecture, Data Access
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Unreal Engine, 3D Assets, 3D Modeling, Computer Graphic Techniques, Editing, Graphics Software
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Journals, Writing, Storytelling, Personal Development, Self-Awareness, Creativity, Empathy, Emotional Intelligence, Editing
Beginner · Course · 1 - 4 Weeks