Skills you'll gain: Customer experience improvement, Workflow Management, AI Personalization, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication

Skills you'll gain: Data Storytelling, Predictive Analytics, Data Presentation, Responsible AI, Predictive Modeling, Strategic Decision-Making, Data-Driven Decision-Making, Business Intelligence, Data Visualization, Decision Making, Artificial Intelligence and Machine Learning (AI/ML), Scikit Learn (Machine Learning Library), Business Marketing, Natural Language Processing, Text Mining, Python Programming, Reinforcement Learning, Data Security, Network Analysis, Security Awareness

Skills you'll gain: Technical Management, Program Management, Stakeholder Engagement, Leadership and Management, Stakeholder Management, Project Management, Technical Product Management, Risk Management, Initiative and Leadership, Technical Consulting, Professional Development, Generative AI, Drive Engagement, Communication Planning, Emotional Intelligence, Technical Communication, Project Planning, AI Enablement, Software Architecture, Technical Analysis

Skills you'll gain: Active Listening, Non-Verbal Communication, Business Writing, Concision, Copywriting, Writing, Cultural Sensitivity, Persuasive Communication, Interpersonal Communications, Business Correspondence, Emotional Intelligence, Google Gemini, Anthropic Claude, AI Enablement, Communication Strategies, Communication, Technical Documentation, Stakeholder Engagement, Marketing Communications, Media and Communications

Skills you'll gain: Empathy & Emotional Intelligence, Emotional Intelligence, People Management, Leadership and Management, Team Management, Behavior Management, Productivity, Organizational Effectiveness, Professional Development, Teamwork, Communication, Leadership, Collaboration, Human Resources

Skills you'll gain: Emotional Intelligence, Personal Development, Empathy & Emotional Intelligence, Self-Awareness, Persistence, Self-Motivation, Adaptability, Resilience, Interpersonal Communications, Cultural Diversity, Communication, Decision Making

Skills you'll gain: Assertiveness, Interpersonal Communications, Active Listening, Empathy, Performance Review, Constructive Feedback, Organizational Leadership, Emotional Intelligence, Leadership and Management, Business Leadership, Team Leadership, Leadership, Strategic Communication, Influencing, Communication, Team Motivation, Team Building, Cooperation

Skills you'll gain: Emotional Intelligence, Self-Awareness, Personal Development, Empathy, Organizational Leadership, Leadership and Management, Teamwork, Social Skills, Professional Development, Relationship Management, Decision Making, Interpersonal Communications, Problem Solving, Self-Motivation, Communication

Skills you'll gain: Recognizing Others, Conflict Management, Emotional Intelligence, Employee Engagement, Stress Management, Empathy, Self-Awareness, Personal Development, Resilience, Relationship Building, Employee Retention, Mindfulness, Policy Development

Skills you'll gain: Team Building, Emotional Intelligence, Team Management, Personal Development, Collaboration, Conflict Management, Team Motivation, Professional Development, Productivity, Leadership, Empathy, Self-Awareness, Communication, Problem Solving, Decision Making

Skills you'll gain: Self-Awareness, Teaching, Empathy & Emotional Intelligence, Growth Mindedness, Persistence, Relationship Building

Skills you'll gain: Team Motivation, Delegation Skills, Performance Management, Employee Performance Management, Management Training And Development, Emotional Intelligence, People Management, Team Building, Cultural Sensitivity, Leadership, Communication Strategies, Collaboration, Cross-Functional Collaboration