IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

LearnKartS
Skills you'll gain: Google Cloud Platform, Cloud Computing Architecture, Solution Architecture, Cloud Infrastructure, Cloud Security, Cloud Computing, Public Cloud, Cloud Deployment, Cloud Services, Scalability, Performance Tuning, Operational Excellence, Disaster Recovery
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Wireframing, Mockups, Web Content, Web Design, Information Architecture, Collaborative Software, User Experience Design
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: ChatGPT, Responsible AI, Technical Consulting, Business Consulting, Generative AI, Prompt Engineering Tools, AI Enablement, Business Reporting, Research Reports, Client Services, Business Process Automation, Data Analysis, Business Ethics, Innovation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Vulnerability Assessments, Cyber Security Assessment, Network Security, Metasploit, Penetration Testing, Network Administration, Software Installation, System Configuration, Cyber Security Policies, Authentications, Integration Testing, Linux
Beginner · Course · 1 - 3 Months

Skills you'll gain: Email Automation, People Analytics, Job Analysis, Business Analysis, Grammar, Customer Support, Debugging
Beginner · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: Identity and Access Management, AWS Identity and Access Management (IAM), Authentications, Azure Active Directory, Okta, Cybersecurity, Systems Architecture, Security Management, Data Security, Infrastructure Architecture, Cloud Security, Application Lifecycle Management, Amazon Web Services
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Productivity Software, Administrative Support, Sales Process, Customer Service, AI Personalization, Sales Management, Sales, Customer Relationship Building, Verbal Communication Skills, Process Mapping, Account Management, Microsoft Copilot, File Management, Communication, Brainstorming, Scheduling
Advanced · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Call Center Experience, Performance Metric, End User Training and Support, Self Service Technologies, Customer experience improvement, Process Design
Beginner · Course · 1 - 4 Weeks

National Taiwan University
Skills you'll gain: Media and Communications, International Relations, Electronic Media, Journalism, Branding, Cultural Diversity, Telecommunications, Digital Communications, Political Sciences, Diplomacy, Digital Transformation
Beginner · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: LLM Application, Large Language Modeling, Transfer Learning, Performance Tuning, Generative AI
Intermediate · Project · Less Than 2 Hours

Skills you'll gain: Customer Success Management, Crisis Management, Customer Relationship Building, Customer Retention, Customer Relationship Management (CRM) Software, Customer Engagement, Customer Relationship Management, Customer Data Management, Employee Onboarding, Customer experience improvement, Company, Product, and Service Knowledge, Performance Metric, Business Metrics, Key Performance Indicators (KPIs), Account Management, Stakeholder Engagement, Operational Excellence, Product Knowledge, Customer Insights, Smart Goals
Beginner · Course · 1 - 3 Months

Packt
Skills you'll gain: Goal Setting, Personal Development, Assertiveness, Smart Goals, Time Management, Productivity, Leadership, Professional Development, Stress Management, Emotional Intelligence, Empowerment, Relationship Management, Self-Awareness, Interpersonal Communications, Growth Mindedness
Beginner · Course · 1 - 4 Weeks