• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • It Support

It Support Courses

IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.


Popular It Support Courses and Certifications


  • P

    Pearson

    Wireshark 101: Packet Analysis Essentials

    Skills you'll gain: Network Troubleshooting, Network Protocols, Network Monitoring, Network Analysis, TCP/IP, Cyber Security Assessment, Network Security, User Interface (UI)

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Cybersecurity Strategies for AI-Driven Organizations

    Skills you'll gain: Threat Modeling, Responsible AI, Cyber Threat Intelligence, Cyber Security Strategy, Data Ethics, Threat Detection, Cyber Risk, Application Security, Vulnerability Assessments, Data Security, Incident Response, Tensorflow

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    Advanced Network Services, Security, and Programmability

    Skills you'll gain: Network Security, Wireless Networks, Network Performance Management, Network Monitoring, Dynamic Host Configuration Protocol (DHCP), Ansible, Network Administration, Firewall, Software-Defined Networking, Network Planning And Design, Network Infrastructure, Network Protocols, Infrastructure as Code (IaC), Terraform, Configuration Management, Encryption

    5
    Rating, 5 out of 5 stars
    ·
    6 reviews

    Advanced · Course · 3 - 6 Months

  • C

    Coursera

    Unit Testing in React.js: Create a Unit Test Suite

    Skills you'll gain: Jest (JavaScript Testing Framework), Unit Testing, Test Case, React.js, API Testing, Test Driven Development (TDD), Software Testing, Mockups, Javascript

    4.3
    Rating, 4.3 out of 5 stars
    ·
    7 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • F

    Fundação Instituto de Administração

    Career Management

    Skills you'll gain: Employee Engagement, Professional Development, Mentorship, Influencing, Business Communication, Strategic Communication, Stakeholder Management, Storytelling, Coaching, Talent Management, Branding, Personal Development, Strategic Leadership, Adaptability, Lifelong Learning, Collaboration, Self-Awareness

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Strategic Leadership: Visionary Skills for Success

    Skills you'll gain: Strategic Leadership, Change Management, Organizational Change, Leadership, Organizational Leadership, Visionary, Decision Making, Communication, Culture Transformation, Organizational Strategy, Emotional Intelligence, Conflict Management, Negotiation, Empathy, Business Strategy, Stakeholder Engagement

    Intermediate · Course · 1 - 4 Weeks

  • B

    Board Infinity

    Mastering Reviews and Test Automation: Techniques & Tools

    Skills you'll gain: Test Tools, Test Automation, Test Planning, Scripting, Test Script Development, Continuous Integration, CI/CD, Software Testing, Regression Testing, Software Technical Review, Test Case, Continuous Delivery, Maintainability, Automation, Software Quality (SQA/SQC)

    4.3
    Rating, 4.3 out of 5 stars
    ·
    6 reviews

    Advanced · Course · 1 - 4 Weeks

  • C

    Coursera

    Procurement Document Control

    Skills you'll gain: File Management, Document Management, Document Control, Authorization (Computing), Auditing, Records Management, Compliance Auditing, Organizational Skills, Version Control, Procurement, Project Documentation, Data Governance, Vendor Contracts

    Beginner · Course · 1 - 4 Weeks

  • E

    EDUCBA

    Market Research: Analyze, Forecast & Apply

    Skills you'll gain: Market Research, Market Analysis, Marketing, Research Methodologies, Research, Research Design, Quantitative Research, Consumer Behaviour, Market Trend, Surveys, Customer Analysis, Qualitative Research, Forecasting, Price Negotiation, Analysis, Product Testing, Data Collection, Sampling (Statistics)

    4.6
    Rating, 4.6 out of 5 stars
    ·
    14 reviews

    Mixed · Course · 1 - 4 Weeks

  • U

    University of Illinois Urbana-Champaign

    Moving the Needle at Work: Diversity, Equity and Inclusion

    Skills you'll gain: Workplace inclusivity, Diversity and Inclusion, Cultural Diversity, Empathy, People Management, Emotional Intelligence, Disabilities, Organizational Leadership, Team Management, Safety Culture, Leadership and Management, Leadership, Collaboration, Self-Awareness, Communication

    4.3
    Rating, 4.3 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Using GenAI for Tailored Customer Emails

    Skills you'll gain: Prompt Engineering, Email Marketing, Generative AI Agents, Persona Development, AI Personalization, ChatGPT, Customer Insights, Target Audience, Marketing Automation, Content Creation

    5
    Rating, 5 out of 5 stars
    ·
    7 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    GenAI for Marketing: Ethics and Trends

    Skills you'll gain: Responsible AI, Data Ethics, Marketing Management, AI Personalization, Business Ethics, Ethical Standards And Conduct, Marketing Analytics, Case Studies, Content Creation, Information Privacy

    Intermediate · Course · 1 - 4 Weeks

1…539540541…676

In summary, here are 10 of our most popular it support courses

  • Wireshark 101: Packet Analysis Essentials: Pearson
  • Cybersecurity Strategies for AI-Driven Organizations: Coursera
  • Advanced Network Services, Security, and Programmability: Packt
  • Unit Testing in React.js: Create a Unit Test Suite: Coursera
  • Career Management: Fundação Instituto de Administração
  • Strategic Leadership: Visionary Skills for Success: Coursera
  • Mastering Reviews and Test Automation: Techniques & Tools: Board Infinity
  • Procurement Document Control: Coursera
  • Market Research: Analyze, Forecast & Apply: EDUCBA
  • Moving the Needle at Work: Diversity, Equity and Inclusion: University of Illinois Urbana-Champaign

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • Free IT Certifications and Courses
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok