IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Minnesota
Skills you'll gain: Enterprise Resource Planning, Business Systems, Change Management, Business Technologies, Organizational Change, System Implementation, Business Process, Case Studies, Business Management, Business, Business Strategy
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Storytelling, Healthcare Project Management, Data Visualization, Concision, Analytical Skills
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Event-Driven Programming, Web Applications, Javascript, Hypertext Markup Language (HTML), Front-End Web Development, Scripting, Transaction Processing, Programming Principles, Data Validation
Beginner · Course · 1 - 4 Weeks

Berklee
Skills you'll gain: Intellectual Property, Entrepreneurship, Music History, Contract Negotiation, Fundraising and Crowdsourcing, Creativity, Team Building, Creative Thinking, Presentations, Innovation, Lawsuits, Self-Starter, Music, Brand Strategy, Open Mindset, Collaboration, Project Planning, Digital Assets, Business, Social Media
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: IBM Cloud, Development Testing, Natural Language Processing, Software Testing, User Flows, Customer experience improvement, User Accounts, Content Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Penetration Testing, Lightweight Directory Access Protocols, Active Directory, Windows PowerShell, Open Web Application Security Project (OWASP), Exploitation techniques, Security Testing, API Testing, Vulnerability Scanning, Cloud Security, Windows Servers, Cyber Security Assessment, Azure Active Directory, IT Automation, Scripting, Application Programming Interface (API), Microsoft Azure, Vulnerability Assessments, MySQL Workbench, Cloud Computing
Intermediate · Course · 3 - 6 Months

PracticalGrowth
Skills you'll gain: Constructive Feedback, Delegation Skills, Performance Management, Performance Review, Coaching, Employee Coaching, Employee Performance Management, People Development, Training and Development, Performance Measurement, Mentorship, Key Performance Indicators (KPIs), Leadership and Management, Goal Setting
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Stored Procedure, Microsoft SQL Servers, Database Design, Transaction Processing, SQL, Databases, Relational Databases, Database Development, Database Application, User Interface (UI), System Configuration, UI Components, System Implementation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Collaborative Software, Git (Version Control System), Version Control, Debugging, Software Development Tools, Problem Management, Configuration Management, Software Technical Review, Conflict Management, Root Cause Analysis, Reconciliation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Retrieval-Augmented Generation, Vector Databases, Agentic systems, AI Workflows, Hugging Face, CrewAI, Embeddings, Transfer Learning
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Scalability, Dashboard, Kubernetes, Capacity Management, Analysis, Performance Tuning, MLOps (Machine Learning Operations), Grafana, Prometheus (Software), System Monitoring, YAML, Continuous Monitoring
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Relationship Building, Public Speaking, Communication Strategies, Continuous Improvement Process
Beginner · Course · 1 - 3 Months