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Business Communication Courses

Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.


Popular Business Communication Courses and Certifications


  • C

    Coursera

    Boost Personal Productivity

    Skills you'll gain: Canva (Software), Prompt Engineering, Timelines, Email Automation, Microsoft Power Automate/Flow, Setting Appointments, Calendar Management, Automation, Microsoft 365, Generative AI, ChatGPT, Collaborative Software, Business Process Automation, Artificial Intelligence, Collaboration, Time Management, Productivity, Personal Development, Natural Language Processing, Communication

    4.6
    Rating, 4.6 out of 5 stars
    ·
    1.7K reviews

    Intermediate · Specialization · 1 - 3 Months

  • A

    Alex Genadinik

    Anxiety And Stress Management With Time Management

    Skills you'll gain: Stress Management, Time Management, Organizational Skills, Personal Development, Productivity, Mindfulness, Resilience, Prioritization, Goal Setting, Mental Health, Adaptability, Self-Awareness, Decision Making, Cognitive Behavioral Therapy

    Mixed · Course · 1 - 3 Months

  • C

    Coursera

    Designing and Formatting a Presentation in PowerPoint

    Skills you'll gain: Microsoft PowerPoint, Presentations, Data Visualization, Editing, Writing, Graphic Design, Business Communication

    4.5
    Rating, 4.5 out of 5 stars
    ·
    322 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Write Impactful Briefs

    Skills you'll gain: Constructive Feedback, Marketing Materials, Advertising, Brand Strategy, Project Management, Marketing Effectiveness, Strategic Communication, Brand Management, Creative Design, Creative Thinking, Strategic Partnership, Agentic systems

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Email Execution: Automation, Testing & Audience Targeting

    Skills you'll gain: Email Automation, Marketing Automation, Email Marketing, Regulatory Compliance, Customer Relationship Management (CRM) Software, Marketing Analytics, Customer Engagement, Target Audience, Customer Data Management, Compliance Management, Compliance Auditing, Copywriting, Performance Analysis, Return On Investment, General Data Protection Regulation (GDPR), Brand Management, Campaign Management, Editing, Customer Analysis, Data Cleansing

    Intermediate · Specialization · 3 - 6 Months

  • C

    Coursera

    Pitch Interactive Decks

    Skills you'll gain: Sales Presentations, Product Demonstration, Selling Techniques, Proposal Development, Presentations, Storytelling, Sales, Verbal Communication Skills, Data Storytelling, Meeting Facilitation, Customer Engagement, Digital Assets

    Intermediate · Course · 1 - 4 Weeks

  • C

    CVS Health

    Introduction to Customer Service

    Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Transaction Processing, Cash Register Operation, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Root Cause Analysis, Non-Verbal Communication, Communication

    4.6
    Rating, 4.6 out of 5 stars
    ·
    349 reviews

    Beginner · Course · 1 - 4 Weeks

  • U

    University of California, Irvine

    Conflict Resolution Skills

    Skills you'll gain: Negotiation, Conflict Management, Mediation, De-escalation Techniques, Interpersonal Communications, Emotional Intelligence, Communication Strategies, Problem Solving, Cooperation, Leadership, Verbal Communication Skills, Strategic Communication, Discussion Facilitation

    4.5
    Rating, 4.5 out of 5 stars
    ·
    1.2K reviews

    Mixed · Course · 1 - 3 Months

  • C

    Coursera

    Align Brand Goals

    Skills you'll gain: Brand Strategy, Marketing Effectiveness, Brand Awareness, Marketing Planning, Strategic Marketing, Brand Management, Marketing Strategies, Business Priorities, Campaign Management, Marketing Analytics, Market Analysis, Strategic Planning, Key Performance Indicators (KPIs), Stakeholder Communications

    Intermediate · Course · 1 - 4 Weeks

  • U

    University of Arizona

    Strategic Digital Marketing

    Skills you'll gain: Web Analytics, Search Engine Marketing, Pay Per Click Advertising, User Experience Design, Google Ads, Search Engine Optimization, Web Analytics and SEO, Digital Marketing, Campaign Management, Content Marketing, Keyword Research, Data-Driven Decision-Making, Social Media Strategy, Marketing Effectiveness, Digital Media Strategy, Marketing Analytics, Marketing Strategy and Techniques, Marketing Planning, Customer Engagement, Target Audience

    Intermediate · Specialization · 3 - 6 Months

  • C

    Coursera

    Compose & Send First Email

    Skills you'll gain: Email Marketing, Campaign Management, Marketing Planning, Strategic Marketing, Marketing Effectiveness, Customer Analysis, Marketing Automation, Target Audience, Promotions and Campaigns, Workflow Management

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Open-Source E-commerce Platforms for Modern Retail Solutions

    Skills you'll gain: E-Commerce, Order Management Systems, Web Analytics, Scalability, Open Source Technology, Growth Strategies, Strategic Decision-Making, Business Software, Data Analysis Software, WordPress, Company, Product, and Service Knowledge, Inventory Control, Inventory Management System, Decision Making, Content Management Systems, Payment Systems, Cost Control

    Intermediate · Course · 1 - 4 Weeks

1…103104105…834

In summary, here are 10 of our most popular business communication courses

  • Boost Personal Productivity: Coursera
  • Anxiety And Stress Management With Time Management: Alex Genadinik
  • Designing and Formatting a Presentation in PowerPoint: Coursera
  • Write Impactful Briefs: Coursera
  • Email Execution: Automation, Testing & Audience Targeting: Coursera
  • Pitch Interactive Decks: Coursera
  • Introduction to Customer Service: CVS Health
  • Conflict Resolution Skills: University of California, Irvine
  • Align Brand Goals: Coursera
  • Strategic Digital Marketing: University of Arizona

Skills you can learn in Business Essentials

Analytics (37)
Presentation (33)
Modeling (29)
Business Analytics (27)
Language (26)
Microsoft Excel (26)
Writing (26)
Speech (18)
Plan (17)
Business Communication (16)
Decision-making (16)
Leadership (15)

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