IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Logical Operations
Skills you'll gain: Microsoft PowerPoint, Microsoft 365, Microsoft Office, Presentations, Multimedia, Animations, Data Visualization, Collaborative Software, Productivity Software, Collaboration, Sales Presentations, Security Controls, Graphic and Visual Design, User Interface (UI), Graphics Software
Mixed · Course · 1 - 3 Months

Skills you'll gain: Data Architecture, Real Time Data, Data Lakes, Capacity Management, Data Pipelines, PySpark, Transact-SQL, Apache Spark, Data Transformation, Data Security, Event Monitoring, Microsoft Copilot, Continuous Monitoring, Data Analysis, Workflow Management, SQL, Artificial Intelligence and Machine Learning (AI/ML), Python Programming, Warehouse Operations, Warehouse Management
Intermediate · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Customer Service, Service Recovery, Service Design, Personalized Service, Hospitality Services, Brand Loyalty, Customer experience improvement, Customer Relationship Building, Customer experience strategy (CX), Service Management, Operations Management, Operational Excellence, Customer Insights
Mixed · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Generative Adversarial Networks (GANs), Generative Model Architectures, Generative AI, PyTorch (Machine Learning Library), Image Analysis, Convolutional Neural Networks, Deep Learning, Model Evaluation, Responsible AI, Artificial Neural Networks, Data Ethics, Machine Learning, Image Quality, Unsupervised Learning, Information Privacy, Data Synthesis
Intermediate · Specialization · 1 - 3 Months

The University of Edinburgh
Skills you'll gain: Responsible AI, Data Ethics, AI Product Strategy, AI Enablement, Business Risk Management, Business Ethics, Artificial Intelligence, Risk Analysis, Regulation and Legal Compliance, Compliance Management, Governance, Stakeholder Engagement, Open Source Technology
Beginner · Course · 1 - 3 Months

SkillsBooster Academy
Skills you'll gain: Prompt Engineering, Microsoft Copilot, Vibe coding, Generative AI Agents, GitHub, AI Workflows, Software Development Tools, Application Development, Artificial Intelligence, Generative AI, AI Personalization, Code Review, Responsible AI, Software Development, Front-End Web Development, Design Software, React.js, Software Engineering, Web Development, Javascript
Beginner · Course · 1 - 3 Months

Coursera
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Marketing Analytics, Customer Analysis, Marketing Effectiveness, Customer Retention, Advanced Analytics, Market Analysis, Sales Management, Customer Insights, Loyalty Programs, Data-Driven Decision-Making, Customer Service, Predictive Analytics, Business Metrics, Case Studies, R Programming, Performance Metric
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: DevOps, Agile Methodology, Cloud-Native Computing, CI/CD, Test Driven Development (TDD), Scrum (Software Development), Behavior-Driven Development, Performance Metric, Accountability, Team Oriented, Culture Transformation, Microservices, Cross-Functional Collaboration
Beginner · Course · 1 - 3 Months

Alex Genadinik
Skills you'll gain: Search Engine Optimization, Keyword Research, Web Analytics and SEO, Blogs, Content Marketing, Marketing, Product Promotion, Lead Generation, Content Creation, WordPress
Mixed · Course · 1 - 3 Months

Skills you'll gain: Process Capability, Lean Six Sigma, Root Cause Analysis, Process Mapping, Process Analysis, Performance Measurement, Statistical Methods, Statistical Process Controls, Descriptive Statistics, Process Improvement, Performance Analysis, Statistical Analysis, Data Analysis, Failure Mode And Effects Analysis, Risk Analysis, Systems Of Measurement, Probability Distribution
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Customer Relationship Management (CRM) Software, Email Marketing, Data Mapping, Marketing Automation, Data Validation, Gmail, Marketing Operations, Data Integration, Marketing, Marketing Analytics, Customer Data Management, Data Import/Export, Operational Efficiency
Beginner · Course · 1 - 4 Weeks