Skills you'll gain: De-escalation Techniques, Interpersonal Communications, Anthropic Claude, Empathy, Customer Complaint Resolution, Organizational Effectiveness, Quality Assessment, Active Listening, ChatGPT, Communication, Artificial Intelligence, Empathy & Emotional Intelligence, Responsible AI, Customer experience improvement, Customer and Client Support, Customer Support, Business Communication, Natural Language Processing

Skills you'll gain: Data Analysis Expressions (DAX), Azure Synapse Analytics, Microsoft Azure, Real Time Data, Query Languages, Power BI, Data Warehousing, Dataflow, SQL, Apache Spark, Data Pipelines, Data Governance, Business Analytics, Data Management, Data Science, Workflow Management, Security Engineering, Artificial Intelligence and Machine Learning (AI/ML), Warehouse Management, Application Deployment

Skills you'll gain: Change Management, Organizational Change, Business Transformation, Process Management, Influencing, Leadership, Adaptability, Innovation, Resource Management, Gap Analysis, Dealing With Ambiguity, Resilience, Creative Thinking

Skills you'll gain: Claude Code, Prompt Engineering, Model Context Protocol, ChatGPT, Prompt Patterns, Anthropic Claude, AI Workflows, Prompt Engineering Tools, LLM Application, Generative AI Agents, Multimodal Prompts, Agentic Workflows, AI Orchestration, AI Enablement, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), AI Security, Agentic systems, AI Product Strategy, AI Personalization

Skills you'll gain: Stakeholder Communications, Dashboard, Data Import/Export, Model Evaluation, Prompt Engineering, Data-Driven Decision-Making, Ad Hoc Reporting, Performance Reporting, Report Writing, Responsible AI, Business Reporting, Generative AI, Extract, Transform, Load, Project Documentation, Data Transformation, Data Presentation, Technical Communication, Data Storytelling, AI Enablement, Risk Management

Skills you'll gain: Model Context Protocol, AI Workflows, Generative AI Agents, Agentic Workflows, AI Orchestration, Agentic systems, Tool Calling, Artificial Intelligence and Machine Learning (AI/ML), AI Security, AI Enablement, Artificial Intelligence, Prompt Patterns, Prompt Engineering, ChatGPT, Context Management, AI Personalization, AI Product Strategy, Anthropic Claude, Multimodal Prompts, Generative AI

Skills you'll gain: Endpoint Security, Zero Trust Network Access, IT Security Architecture, Data Security, Cloud Security, Cyber Security Strategy, Microsoft Azure, Security Information and Event Management (SIEM), Security Controls, Cybersecurity, Threat Modeling, Cyber Threat Intelligence, Application Security, Cyber Security Policies, API Design, Infrastructure Security, Regulatory Compliance, Security Requirements Analysis, Identity and Access Management, Compliance Management

Skills you'll gain: Brainstorming, Planning, Timelines, Business Planning, Dependency Analysis, Project Schedules, Product Roadmaps, Strategic Planning, Gemini, Coordinating, Generative AI, Artificial Intelligence, Collaborative Software, Project Management, LLM Application, Knowledge Transfer, Operational Analysis, Organizational Skills, Responsible AI, Cross-Functional Collaboration

Skills you'll gain: Secure Coding, API Testing, Application Programming Interface (API), Security Testing, Open Web Application Security Project (OWASP), Penetration Testing, Application Security, Restful API, Authentications, Personally Identifiable Information, Brute-force attacks, Security Engineering, Threat Modeling, Distributed Denial-Of-Service (DDoS) Attacks, Vulnerability Assessments, Exploitation techniques, Data Security, Business Logic, Authorization (Computing), Cybersecurity

Skills you'll gain: Google Sheets, Spreadsheet Software, Excel Formulas, Pivot Tables And Charts, Collaborative Software, Data Sharing, Data Presentation, Data Visualization, Data Visualization Software, Data Analysis, Data Import/Export, Data Management

Skills you'll gain: Cash Flows, Cost Benefit Analysis, Financial Analysis, Risk Management, Business Risk Management, Risk Analysis, Return On Investment, Financial Modeling, Decision Making, Strategic Decision-Making, Capital Budgeting, Investments, Microsoft Excel

Skills you'll gain: Robotic Process Automation, Email Automation, Transaction Processing, Business Process Automation, Scenario Testing, Automation, Data Integration, Debugging, Scalability, Image Analysis, Data Cleansing, Data Validation, Service Level