IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of California San Diego
Skills you'll gain: Bioinformatics, Molecular Biology, Microbiology, Infectious Diseases, Biotechnology, Computational Thinking, Algorithms, Python Programming
Intermediate · Course · 1 - 3 Months
University of Pennsylvania
Skills you'll gain: Social Impact, Sustainable Business, Return On Investment, Environmental Social And Corporate Governance (ESG), Corporate Sustainability, Strategic Leadership, Business Strategies, Business Leadership, Case Studies, Decision Making, Community Development, Business Ethics, Entrepreneurship, Investments
Mixed · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Business Intelligence, Decision Support Systems, Data Visualization, Performance Measurement, Data Warehousing, Operational Performance Management, MicroStrategy, Business Analytics, Dashboard, Key Performance Indicators (KPIs), Competitive Intelligence, Performance Analysis, Data Mart, Business Strategies, Business Reporting, Ad Hoc Analysis, Data Analysis, Decision Making
Mixed · Course · 1 - 3 Months

Cisco Learning and Certifications
Skills you'll gain: Threat Detection, Workflow Management, Cyber Operations, Cybersecurity, Stakeholder Management, Security Information and Event Management (SIEM), Incident Response, Computer Security Incident Management, Cyber Attacks, Infrastructure Security, Event Monitoring, Data Security, Performance Measurement, Automation
Mixed · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Legal Proceedings, Civil Procedures, Court Systems, Social Studies, Civil Law, Political Sciences, Case Law, Legal Research, Social Justice, Governance, Case Studies, Diversity Equity and Inclusion Initiatives
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Design Elements And Principles, Graphic Design, Design, Storytelling, Layout Design, Typography, Adobe InDesign, Design Research, Information Architecture, Color Theory, Adobe Photoshop
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, AI Enablement, Customer Support, Customer experience improvement, AI Personalization, Customer Engagement, Personalized Service, Data Ethics, Automation, Business Ethics, Information Privacy, Systems Integration
Intermediate · Course · 1 - 4 Weeks

Interactive Brokers
Skills you'll gain: Financial Trading, International Finance, Financial Market, Securities Trading, Equities, Capital Markets, Market Data, Market Dynamics, Portfolio Risk, Market Trend, Market Analysis
Beginner · Course · 1 - 4 Weeks

Fred Hutchinson Cancer Center
Skills you'll gain: Collaborative Software, GitHub, Laboratory Reports, Technical Writing, Version Control, Document Management, Technical Documentation, Typography
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: User Centered Design, User Experience Design, Responsive Web Design, User Interface (UI) Design, Web Design and Development, Prototyping, Graphic and Visual Design, User Interface and User Experience (UI/UX) Design, Figma (Design Software), Web Design, Wireframing, Typography, Layout Design, Interactive Design, Web Applications, Mobile Development
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Architectural Design, Sustainable Development, Building Codes, Community Development, Land Development, Sustainable Architecture, Building Design, Sustainable Design, Sustainable Technologies, Construction, Climate Change Mitigation, Disabilities, Traffic Flow Optimization, Environmental Policy, Environmental Engineering, Policy Analysis, Case Studies
Intermediate · Course · 1 - 4 Weeks

Princeton University
Skills you'll gain: World History, Culture, Social Sciences, International Relations, Sociology, Social Impact, Conflict Management, Political Sciences, Psychology, Security Strategy
Mixed · Course · 3 - 6 Months