IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Michigan
Skills you'll gain: Instructional Design, Learning Theory, User Experience Design, Design, Design Thinking, Disabilities, Education Software and Technology, Professional Development, Diversity Equity and Inclusion Initiatives, User Centered Design, Emerging Technologies
Beginner · Course · 1 - 4 Weeks

Princeton University
Skills you'll gain: Biology, Physical Science, Biochemistry, Physics, Environment, Microbiology, Environmental Science, Scientific Methods, Research, Mathematical Modeling, Systems Of Measurement
Mixed · Course · 3 - 6 Months

Yonsei University
Skills you'll gain: Apache Spark, Big Data, SPSS, Analytics, Real Time Data, Apache Hadoop, Data Processing, Business Analytics, Statistical Analysis, Data Analysis Software, Business Strategy, Market Share, Distributed Computing, Scalability
Beginner · Course · 1 - 3 Months

Hebrew University of Jerusalem
Skills you'll gain: Demography, Political Sciences, Social Sciences, Socioeconomics, International Relations, Sociology, Anthropology, Cultural Sensitivity, World History, Cultural Diversity, Governance, Economics
Beginner · Course · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Data Quality, Data Management, Technical Communication, Data Analysis, Data-Driven Decision-Making, Statistical Analysis, Data Science, Statistical Machine Learning, Statistical Inference, Statistics, A/B Testing, Statistical Modeling
Mixed · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Internet Of Things, Networking Hardware, Network Infrastructure, Network Routers, General Networking, Network Switches, Network Protocols, Network Architecture, Cloud Infrastructure, Wireless Networks, Network Administration, Local Area Networks, Wide Area Networks, Infrastructure Security, Emerging Technologies, Telecommunications, Communication Systems, Distributed Computing, Python Programming, Machine Learning
Intermediate · Specialization · 3 - 6 Months
University of Michigan
Skills you'll gain: Crisis Management, Leadership, Strategic Communication, Resilience, Organizational Leadership, Stakeholder Management, Business Continuity, Organizational Change, Dealing With Ambiguity, Proactivity, Communication Strategies, Business Risk Management, Adaptability, Change Management, Communication
Intermediate · Course · 1 - 4 Weeks

University of Lausanne
Skills you'll gain: Criminal Investigation and Forensics, Statistical Reporting, Court Systems, Legal Proceedings, Laboratory Reports, Scientific Methods, Statistical Analysis, Probability & Statistics, Research, Technical Communication, Case Studies
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Public Health and Disease Prevention, Research Methodologies, Health Policy, Public Health, Epidemiology, Mental Health, Social Determinants Of Health, Health Disparities, Maternal Health, Mental Health Diseases and Disorders, Cultural Diversity
Beginner · Course · 1 - 3 Months

Skills you'll gain: Professionalism, Workflow Management, Accountability, Time Management, Agile Methodology, Continuous Improvement Process, Plan Execution, Problem Solving, Planning, Process Improvement, Adaptability, Client Services, Quality Improvement, Communication Planning, Critical Thinking and Problem Solving, Communication, Decision Making, Customer experience improvement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Application Programming Interface (API), Microsoft Azure, Cloud API, Computer Vision, Artificial Intelligence and Machine Learning (AI/ML), User Accounts, Image Analysis, Artificial Intelligence, Cloud Computing, Software Development
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Machine Learning Algorithms, Data Visualization, Dashboard, Classification Algorithms, Interactive Data Visualization, Data Visualization Software, Model Evaluation, Machine Learning, Scikit Learn (Machine Learning Library), Plot (Graphics), Web Applications, Logistic Regression, Predictive Modeling, Data Science, Python Programming, Pandas (Python Package)
Intermediate · Guided Project · Less Than 2 Hours