IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Requirements Elicitation, Business Analysis, Backlogs, Requirements Management, Stakeholder Engagement, Business Process, User Story, Business Requirements, Requirements Analysis, Business Modeling, Business Risk Management, Business Intelligence, Business Strategies, Financial Analysis, Performance Measurement, Business Process Modeling, Systems Analysis, Root Cause Analysis, Business Planning, Stakeholder Analysis
Intermediate · Specialization · 3 - 6 Months

University of Pennsylvania
Skills you'll gain: Responsible AI, Human Resources, Data Ethics, Data-Driven Decision-Making, Artificial Intelligence and Machine Learning (AI/ML), People Management, Artificial Intelligence, Employee Engagement, Machine Learning, Employee Retention, Blockchain
Mixed · Course · 1 - 4 Weeks

The Linux Foundation
Skills you'll gain: Open Source Technology, GitHub, CI/CD, Git (Version Control System), Collaborative Software, Software Development Methodologies, Software Development Life Cycle, Technical Communication
Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Data Ethics, Artificial Intelligence, Research, Natural Language Processing, Big Data, AI Enablement, Research Methodologies, Social Sciences, Applied Machine Learning, Responsible AI, Analytics, Machine Learning, Data Mining, Ethical Standards And Conduct, Algorithms
Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Dashboard, Tableau Software, Peer Review, Data Visualization, Data Storytelling, Interactive Data Visualization, Data Presentation, Data Visualization Software, Exploratory Data Analysis, Proposal Development, Data Analysis, Data Preprocessing, Data Quality, Data Import/Export
Intermediate · Course · 1 - 3 Months

University of London
Skills you'll gain: Law, Regulation, and Compliance, Business Ethics, Social Justice, Environmental Social And Corporate Governance (ESG), Legal Proceedings, International Relations, Legal Research, Political Sciences, Governance, Corporate Sustainability
Beginner · Course · 1 - 3 Months

University of Rochester
Skills you'll gain: Music History, World Music, Music, World History, Performing Arts, Media Production
Beginner · Course · 1 - 3 Months

Universiteit Leiden
Skills you'll gain: World History, Cultural Diversity, Political Sciences, Ancient History, European History, Social Sciences, Economics, Liberal Arts, Research, Science and Research
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Rmarkdown, Data Visualization, Statistical Visualization, Ggplot2, Data Import/Export, Data Visualization Software, R Programming, Tidyverse (R Package), Statistical Reporting, Data Manipulation, Scatter Plots, Data Wrangling, Histogram
Beginner · Course · 1 - 4 Weeks
Northwestern University
Skills you'll gain: Verbal Communication Skills, Healthcare Industry Knowledge, Health Care, Public Speaking, Mentorship, Leadership, Relationship Building, Personal Development
Mixed · Course · 1 - 3 Months

Skills you'll gain: Document Management, Intranet, Collaborative Software, Microsoft 365, Team Management, Content Management Systems, Newsletters, File Management
Beginner · Guided Project · Less Than 2 Hours
Stanford University
Skills you'll gain: Algorithms, Graph Theory, Theoretical Computer Science, Computational Thinking, Data Structures, Pseudocode, Operations Research
Intermediate · Course · 1 - 4 Weeks