Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Skills you'll gain: Microsoft Power Automate/Flow, Microsoft Power Platform, Data Analysis Expressions (DAX), Power Apps Component Framework, Power BI, Microsoft Azure, Dashboard, Workflow Management, Process Analysis, Microsoft Copilot, Process Mapping, AI Workflows, Business Process Automation, Microsoft 365, Process Optimization, Automation, Microsoft Visual Studio, Restful API, Application Lifecycle Management, JSON
Intermediate · Specialization · 1 - 3 Months

Microsoft
Skills you'll gain: ASP.NET, Microsoft Copilot, .NET Framework, Application Programming Interface (API), Middleware, Restful API, Server Side, C# (Programming Language), Back-End Web Development, Application Frameworks, JSON, Software Documentation, Secure Coding, Programming Principles, Extensible Markup Language (XML)
Beginner · Course · 1 - 3 Months

Rutgers the State University of New Jersey
Skills you'll gain: Supplier Quality Management, Procurement, Strategic Sourcing, Enterprise Resource Planning, Purchasing, Environmental Social And Corporate Governance (ESG), Strategic Partnership, Business Risk Management, Key Performance Indicators (KPIs), Supplier Relationship Management, Supply Chain, Risk Management, Derivatives, Organizational Structure, Consolidation, Target Audience, Talent Management, Quality Management, Robotic Process Automation, Supply Chain Management
Intermediate · Specialization · 3 - 6 Months

Duke University
Skills you'll gain: AWS SageMaker, MLOps (Machine Learning Operations), Microsoft Azure, Model Deployment, Exploratory Data Analysis, Data Pipelines, Amazon Web Services, Feature Engineering, Cloud Platforms, Model Evaluation, Data Preprocessing, Cloud Deployment, Data Analysis, Serverless Computing, Machine Learning, Python Programming
Advanced · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Engineering, Scientific, and Technical Instruments, Embedded Systems, Embedded Software, Real Time Data, Electronics, Electronic Systems, Electronic Components, Design Specifications
Build toward a degree
Intermediate · Course · 1 - 3 Months

Michigan State University
Skills you'll gain: Value Propositions, Business Planning, Business Modeling, Entrepreneurship, Verification And Validation, Business Development, Business Strategy, Product Development, Financial Forecasting, New Business Development, Financial Analysis, Customer Analysis, Innovation
Mixed · Course · 1 - 3 Months

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Quality Management, Project Closure, Team Leadership, Project Management, Project Management Life Cycle, Data-Driven Decision-Making, Project Implementation, Quality Monitoring, Project Controls, Data Storytelling, Project Documentation, Project Risk Management, Continuous Improvement Process, Meeting Facilitation, Process Improvement, Communication Strategies
Beginner · Course · 1 - 3 Months

The University of Melbourne
Skills you'll gain: Cloud Computing, Cloud Services, Cloud Computing Architecture, Change Management, Organizational Change, Service Level Agreement, Stakeholder Engagement, Business Transformation, Workforce Planning, Contract Management, Governance, Key Performance Indicators (KPIs)
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Visualization, Data Ethics, Data Literacy, Data Analysis, Tableau Software, Data Integrity, Statistical Methods, Stakeholder Communications, Responsible AI, Small Data, Decision Making, Stakeholder Analysis, Key Performance Indicators (KPIs), Big Data, Sampling (Statistics), Data Sharing, Spreadsheet Software, Verbal Communication Skills, Solution Design, Root Cause Analysis
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, AI Enablement, Customer Support, Customer experience improvement, AI Personalization, Customer Engagement, Personalized Service, Data Ethics, Automation, Business Ethics, Information Privacy, Systems Integration
Intermediate · Course · 1 - 4 Weeks

Emory University
Skills you'll gain: Regression Analysis, Data Visualization, Business Mathematics, Descriptive Statistics, Microsoft Excel, Business Analytics, Statistics, Excel Formulas, Statistical Analysis, Algebra, Calculus, Arithmetic, Business
Beginner · Course · 1 - 3 Months