IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
University of Virginia
Skills you'll gain: Design Thinking, Innovation, User Research, Design Research, Open Mindset, Human Centered Design, Project Scoping, Project Planning, Growth Mindedness, User Feedback, Strategic Thinking, Qualitative Research, Customer Insights, Complex Problem Solving, Empathy
Beginner · Course · 1 - 3 Months

University of California San Diego
Skills you'll gain: Graph Theory, Database Design, Big Data, Network Analysis, Analytics, Data Management, Query Languages, Computing Platforms, Scalability, Unsupervised Learning, Distributed Computing, Algorithms
Mixed · Course · 1 - 3 Months
University of Alberta
Skills you'll gain: Sprint Retrospectives, Scrum (Software Development), Software Technical Review, Agile Project Management, Agile Software Development, Software Quality Assurance, Agile Methodology, User Story, Requirements Analysis, Usability Testing, User Research
Mixed · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: UI/UX Research, User Research, Design Research, User Experience, User Centered Design, Ideation, Qualitative Research, User Interface (UI) Design, Surveys, User Story, Data Collection, Persona Development, Data Analysis, People Analytics
Mixed · Course · 1 - 3 Months

Skills you'll gain: 3D Modeling, SketchUp (3D Modeling Software), Computer Graphics, Visualization (Computer Graphics), 3D Assets, Design Software, Graphical Tools, Product Design, Graphic Design
Beginner · Guided Project · Less Than 2 Hours

University of California, Davis
Skills you'll gain: Dashboard, Tableau Software, Peer Review, Data Visualization, Data Storytelling, Interactive Data Visualization, Data Presentation, Data Visualization Software, Exploratory Data Analysis, Proposal Development, Data Analysis, Data Preprocessing, Data Quality, Data Import/Export
Intermediate · Course · 1 - 3 Months

Skills you'll gain: PyTorch (Machine Learning Library), Convolutional Neural Networks, Deep Learning, Artificial Neural Networks, Applied Machine Learning, Supervised Learning, Classification Algorithms, Model Evaluation
Intermediate · Course · 1 - 3 Months

Pontificia Universidad Católica de Chile
Skills you'll gain: Primary Care, Preventative Care, Public Health and Disease Prevention, Care Coordination, Health Care, Care Management, Chronic Diseases, Health Systems, Family Support, Epidemiology, Patient-centered Care, Public Health
Intermediate · Course · 1 - 3 Months

Duke University
Skills you'll gain: Advertising, Media and Communications, Advertising Campaigns, Digital Advertising, Culture, Marketing Psychology, Branding, Consumer Behaviour, Business Ethics
Mixed · Course · 1 - 3 Months

University at Buffalo
Skills you'll gain: Intrusion Detection and Prevention, Security Controls, Continuous Monitoring, Incident Response, Vulnerability Assessments, Software Development Life Cycle, Cybersecurity, Computer Security Incident Management, Cyber Security Policies, Cyber Security Assessment, Information Assurance, Network Security, Risk Management Framework, Cloud Security, Authentications
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication
Beginner · Course · 1 - 4 Weeks

Deep Teaching Solutions
Skills you'll gain: Prompt Engineering, Multimodal Prompts, Creative Thinking, ChatGPT, Learning Strategies, Curiosity, Critical Thinking, Generative AI, Artificial Intelligence, Constructive Feedback, Artificial Neural Networks, Technical Communication
Beginner · Course · 1 - 4 Weeks