IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Program Management, Stakeholder Engagement, Stakeholder Analysis, Stakeholder Management, Project Management Office (PMO), Project Management Life Cycle, Project Controls, Cost Management, Risk Mitigation, Project Management Institute (PMI) Methodology, Earned Value Management, Risk Analysis, Governance, Project Closure, Benefits Administration, Communication Strategies, Project Management, Cost Estimation, Procurement, Risk Management
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Cryptography, Encryption, Risk Management Framework, Multi-Factor Authentication, Information Systems Security, Cybersecurity, Identity and Access Management, Authentications, Personally Identifiable Information, Security Controls, Threat Management, Data Security, Information Privacy, Network Security, Authorization (Computing)
Intermediate · Course · 1 - 3 Months

University of Toronto
Skills you'll gain: Organizational Change, Influencing, Business Leadership, Leadership, Diversity and Inclusion, Change Management, Team Management, Advocacy, Innovation, Cultural Diversity, Stakeholder Management, Empathy & Emotional Intelligence
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Education Software and Technology, End User Training and Support, Technology Solutions
Beginner · Guided Project · Less Than 2 Hours

LearnQuest
Skills you'll gain: Incident Response, Cyber Threat Hunting, Computer Security Incident Management, Intrusion Detection and Prevention, Cyber Threat Intelligence, Continuous Monitoring, Threat Detection, Cloud Security, Disaster Recovery, Threat Management, Firewall, Security Management, Network Security, Cybersecurity, Cloud Services, AI Security, Network Monitoring, Security Strategy, Information Systems Security, Cloud Management
Advanced · Specialization · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Project Management, Data Management, Data Science, Data-Driven Decision-Making, Data Presentation, Technical Communication, Project Implementation, Data Analysis, Team Building, Team Management, Solution Delivery, Cross-Functional Team Leadership, Leadership
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Photo Editing, Generative AI, Adobe Photoshop, Image Quality, Data Import/Export, Adobe Creative Cloud, Prompt Engineering, Editing, File Management, Graphic Design
Beginner · Guided Project · Less Than 2 Hours

Harvard Business Review
Skills you'll gain: Presentations, Conflict Management, Delegation Skills, Influencing, Constructive Feedback, Data Storytelling, Emotional Intelligence, Trustworthiness, Diversity and Inclusion, Team Leadership, Team Building, Verbal Communication Skills, Professional Networking, Negotiation, Persuasive Communication, Overcoming Objections, Public Speaking, Leadership Development, Leadership, Communication Strategies
Intermediate · Specialization · 1 - 3 Months

SkillUp
Skills you'll gain: User Story, Sprint Retrospectives, Sprint Planning, Backlogs, Project Risk Management, Agile Project Management, Agile Methodology, Stakeholder Engagement, Stakeholder Management, Kanban Principles, Project Documentation, Portfolio Management, Product Improvement, Project Planning, Performance Analysis, Team Building, Estimation
Advanced · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Generative AI, AI Product Strategy, AI Enablement, Generative AI Agents, Data Integration, Data Strategy, Business Analysis, Data Quality, Technology Roadmaps, Business Solutions, Business Transformation, Business Strategy, Stakeholder Communications, Decision Making, Stakeholder Engagement
Beginner · Course · 1 - 4 Weeks

Tableau Learning Partner
Skills you'll gain: Data Governance, Data Ethics, Data Warehousing, Extract, Transform, Load, Data Quality, Data Management, Tableau Software, Data Lakes, Data Architecture, Data Literacy, Data Storage, Data Modeling, Data Infrastructure, Databases, Business Intelligence, Data Integrity, Spreadsheet Software, Database Management, Relational Databases
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Email Security, Microsoft Outlook, Calendar Management, Gmail, Setting Appointments, Organizational Skills, Microsoft Office, Google Workspace, Scheduling, Computer Literacy, Productivity Software
Beginner · Course · 1 - 4 Weeks