IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Colorado System
Skills you'll gain: Responsible AI, Agentic systems, Data Ethics, Agentic Workflows, Data Governance, AI Enablement, Health Systems, Health Informatics, Machine Learning Algorithms, Artificial Intelligence, Digital Transformation, Healthcare Industry Knowledge, Generative AI Agents, Machine Learning, Model Evaluation, Health Technology, Applied Machine Learning, Health Information Management, Information Technology, Information Systems
Beginner · Specialization · 3 - 6 Months

Packt
Skills you'll gain: Ansible, Devops Tools, Containerization, Docker (Software), Artifactory, Kubernetes, Prometheus (Software), Apache Maven, GitHub, SonarQube, CI/CD, DevOps, Continuous Integration, Version Control, Application Deployment, Build Tools, Continuous Deployment, Grafana, Application Performance Management, Continuous Delivery
Intermediate · Specialization · 3 - 6 Months

University of Toronto
Skills you'll gain: Organizational Change, Influencing, Leadership, Diversity and Inclusion, Change Management, Team Management, Advocacy, Innovation, Cultural Diversity, Stakeholder Management, Empathy & Emotional Intelligence
Beginner · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: Bioinformatics, Data Analysis Software, Scientific Visualization, Taxonomy, Data Integration, Data Import/Export
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Data Loss Prevention, Distributed Denial-Of-Service (DDoS) Attacks, Cloud Security, Threat Management, Security Controls, Information Systems Security, Google Cloud Platform, Data Security, Application Security, Threat Detection, Malware Protection, Infrastructure Security, Continuous Monitoring, IT Automation, Identity and Access Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Cleansing, Prompt Engineering, Data Processing, Microsoft Excel, Data Manipulation, Microsoft Copilot, Data Preprocessing, Data Quality, Data Transformation, Data Integrity, Data Validation, Data-Driven Decision-Making, Excel Formulas, Data Analysis
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Storyboarding, Canva (Software), Storytelling, Marketing Design, Content Creation, Presentations, Marketing Materials, Dashboard, Collaborative Software, Graphic Design, Marketing, User Accounts, Business
Intermediate · Guided Project · Less Than 2 Hours

Cisco Learning and Certifications
Skills you'll gain: Key Management, Data Security, Cryptography, Encryption, Cybersecurity, Network Security, Security Information and Event Management (SIEM), Network Monitoring, Information Assurance, Network Analysis, Intrusion Detection and Prevention, Event Monitoring, Continuous Monitoring, Threat Detection
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Embedded Software, Debugging, Embedded Systems, Integrated Development Environments, C (Programming Language), Computer Programming Tools, Development Environment, Electronic Hardware, Electronics, Software Development Tools
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Identity and Access Management, Google Cloud Platform, Microsoft Azure, Azure Active Directory, Cloud Computing Architecture, Virtual Private Networks (VPN), Virtual Networking, User Accounts, Network Security, Command-Line Interface
Intermediate · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: Design Thinking, Innovation, Process Design, Business Modeling, Customer experience strategy (CX), Business Process, Business Strategy, New Product Development, Strategic Partnership, Customer Analysis, Value Propositions, Product Management, Resource Allocation, Lean Methodologies, Market Opportunities
Beginner · Course · 1 - 4 Weeks

Michigan State University
Skills you'll gain: Pain Management, Cognitive Behavioral Therapy, Neurology, Chronic Diseases, Stress Management, Empathy, Mental Health, Physical Therapy, Psychology, Patient Education and Support, Mindfulness, Mental Health Therapies, Emotional Intelligence, Patient Evaluation
Mixed · Course · 1 - 3 Months