IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Microsoft Project, Timelines, Project Schedules, Milestones (Project Management), Scheduling, Data Visualization, Workflow Management, Dependency Analysis, Project Management, Project Planning
Beginner · Guided Project · Less Than 2 Hours
University of California, Irvine
Skills you'll gain: Discussion Facilitation, English Language, Social Skills, Constructive Feedback, Active Listening, Verbal Communication Skills, Interpersonal Communications, Public Speaking, Collaboration, Critical Thinking, Vocabulary
Intermediate · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Test Planning, Embedded Systems, User Requirements Documents, Functional Requirement, Systems Design, Requirements Analysis, System Design and Implementation, Software Design, Prototyping, Technical Design, Computer Hardware, Python Programming
Mixed · Course · 1 - 3 Months

Skills you'll gain: Recurrent Neural Networks (RNNs), Tensorflow, Python Programming, Natural Language Processing, Data Preprocessing, Applied Machine Learning, Text Mining, Machine Learning Algorithms, Deep Learning, Classification Algorithms, Machine Learning
Intermediate · Guided Project · Less Than 2 Hours

University of Michigan
Skills you'll gain: Generative AI, AI Product Strategy, AI Enablement, Generative AI Agents, Data Integration, Data Strategy, Business Analysis, Data Quality, Technology Roadmaps, Business Solutions, Business Transformation, Business Strategy, Stakeholder Communications, Decision Making, Stakeholder Engagement
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Writing, Research, Grammar, Editing, Organizational Skills, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Commonwealth Education Trust
Skills you'll gain: Teaching, Professional Development, Lifelong Learning, Ethical Standards And Conduct, Professionalism, Personal Development, Willingness To Learn, Collaboration, Self-Awareness, Accountability, Constructive Feedback, Leadership
Mixed · Course · 1 - 3 Months
University of Michigan
Skills you'll gain: Verbal Communication Skills, Public Speaking, Persuasive Communication, Communication, Presentations, Interpersonal Communications, Cognitive flexibility, Storytelling, Active Listening, Driving engagement, Adaptability, Ingenuity, Creativity
Beginner · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Cyber Governance, Cyber Security Policies, Contingency Planning, Risk Management, Cyber Security Strategy, Security Management, Enterprise Risk Management (ERM), Business Risk Management, IT Management, Cybersecurity, Governance, Cyber Risk, Information Technology, Staff Management, Organizational Leadership, Organizational Structure
Intermediate · Course · 1 - 3 Months

Duke University
Skills you'll gain: PySpark, Databricks, Data Pipelines, Apache Spark, MLOps (Machine Learning Operations), Apache Hadoop, Big Data, Data Warehousing, Data Quality, Data Integration, Data Processing, Database Architecture and Administration, DevOps, Distributed Computing, Data Transformation, SQL, Python Programming
Advanced · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Environmental Monitoring, Environmental Regulations, Environmental Laws, Environment, Environmental Science, Geospatial Information and Technology, Robotics, Ethical Standards And Conduct, Research, Data Analysis Software, Critical Thinking
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Responsible AI, Agentic systems, Data Ethics, Machine Learning Algorithms, Agentic Workflows, Data Governance, AI Enablement, Health Systems, Machine Learning Methods, Health Informatics, Artificial Intelligence, Analytics, Digital Transformation, Healthcare Industry Knowledge, Generative AI Agents, Machine Learning, Health Technology, Health Information Management, Information Technology, Information Systems
Beginner · Specialization · 3 - 6 Months