IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Cloud Security, Threat Management, Vulnerability Management, Identity and Access Management, Data Security, Cloud-Native Computing, Infrastructure as Code (IaC), Authentications, Cloud Computing, Vulnerability Assessments, Multi-Factor Authentication, Data Governance, Personally Identifiable Information, Authorization (Computing), Infrastructure Security, Role-Based Access Control (RBAC), Containerization, Network Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI, Responsible AI, Auditing, Compliance Auditing, AI Security, Risk Analysis, Risk Management, Artificial Intelligence, Risk Mitigation, Business Transformation, Machine Learning Methods
Intermediate · Course · 1 - 4 Weeks

The University of Sydney
Skills you'll gain: Linear Algebra, Markov Model, Geometry, Arithmetic, Algebra, General Mathematics, Advanced Mathematics, Probability, Mathematics and Mathematical Modeling, Mathematical Theory & Analysis, Mathematical Modeling, Applied Mathematics, Statistical Methods, Vector Databases, Engineering Analysis, Computational Logic
Intermediate · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Big Data, Network Model, Digital Assets, Business Intelligence, Information Management, Data Analysis, Asset Management, Business Analytics, Advanced Analytics, Business Valuation, Data Strategy, Data-Driven Decision-Making, Business Economics, Information Technology, Competitive Intelligence, Data Management, Innovation, Accounting
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: File Management, Control Panels, Productivity Software, Software Installation, Microsoft Windows, Organizational Skills, Office Procedures, Microsoft Office, Computer Literacy, Operational Efficiency
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Business Continuity Planning, Continuous Monitoring, Security Management, ISO/IEC 27001, Security Controls, Information Systems Security, Risk Management, Risk Analysis, Security Strategy, Cyber Governance, Threat Modeling, NIST 800-53, Compliance Management, Regulatory Requirements
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Linux Commands, Linux, Command-Line Interface, Linux Administration, OS Process Management, Ubuntu, System Monitoring, Network Troubleshooting, File Transfer Protocol (FTP), File Management
Beginner · Guided Project · Less Than 2 Hours

Ball State University
Skills you'll gain: Data Analysis, Programming Principles, Statistical Analysis, Computer Programming, Python Programming, Object Oriented Programming (OOP), Natural Language Processing, Scripting, NumPy, Algorithms, Debugging, Data Structures
Build toward a degree
Beginner · Course · 1 - 3 Months

IIT Bombay
Skills you'll gain: Design Thinking, User Research, Prototyping, Human Centered Design, Product Design, Sustainable Business, Innovation, Brainstorming, Creative Thinking, Empathy, User Feedback, Product Development, Customer experience improvement, Case Studies, Collaboration
Beginner · Course · 1 - 3 Months

Skills you'll gain: Technical Consulting, System Implementation, Test Script Development, Test Planning, Technology Roadmaps, Project Implementation, System Testing, Stakeholder Management, Project Closure, End User Training and Support, System Monitoring, Application Deployment, System Configuration, Data Cleansing
Beginner · Course · 1 - 3 Months

Skills you'll gain: User Feedback, Customer Service, Customer experience strategy (CX), Customer Engagement, Customer Insights, Customer Analysis, Communication, Continuous Improvement Process, Case Studies, Culture Transformation, Focus Group, Data-Driven Decision-Making, Social Media
Beginner · Course · 1 - 4 Weeks

Imperial College London
Skills you'll gain: Continuous Quality Improvement (CQI), Healthcare Project Management, Patient Safety, Health Systems, Clinical Leadership, Patient-centered Care, Data Quality, Community Health, Risk Analysis
Mixed · Course · 1 - 4 Weeks