IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Colorado Boulder
Skills you'll gain: Power Electronics, Electronic Systems, Electrical Engineering, Control Systems, Electronics Engineering, Electronics, Model Based Systems Engineering, Simulations, Mathematical Modeling, Engineering Analysis, Systems Design, Verification And Validation, Systems Analysis
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Emory University
Skills you'll gain: Emergency Response, Crisis Intervention, Hazard Communication (HazCom), Media and Communications, Interpersonal Communications, Persuasive Communication, Risk Management, Public Health and Disease Prevention, Public Health, Health Policy, Patient Education And Counseling, Cultural Sensitivity
Intermediate · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Customer Service, Greeting Customers, Workflow Management, Sales Strategy, Customer Support, Customer and Client Support, Customer experience improvement, Leadership, Cross Selling, Sales Support, Team Leadership, Active Listening, Customer Complaint Resolution, Organizational Skills, Stress Management, Verbal Communication Skills, Customer Communications Management, Communication, Conflict Management, Needs Assessment
Mixed · Course · 1 - 3 Months

Skills you'll gain: General Data Protection Regulation (GDPR), Information Privacy, Personally Identifiable Information, Data Security, Data Governance, Data Ethics, Data Integrity, Vulnerability Assessments, Law, Regulation, and Compliance, Big Data, Cryptography
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Data Visualization, Surveys, Tidyverse (R Package), Data Analysis, Demography, Public Administration, Policy Analysis, Public Policies, R Programming, Statistical Programming, Data Transformation, Data Cleansing, Data Manipulation
Intermediate · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Data Warehousing, Dashboard, Star Schema, Data Visualization Software, Data Mart, MicroStrategy, Business Intelligence, Data Integration, Data Architecture, Extract, Transform, Load, Data Modeling, Case Studies, PostgreSQL, SQL, Data Transformation
Mixed · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Instructional Design, Learning Theory, Design, Education Software and Technology, Professional Development, Diversity Equity and Inclusion Initiatives, User Centered Design, Emerging Technologies
Beginner · Course · 1 - 4 Weeks

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Digital Signal Processing, Digital Communications, Electrical and Computer Engineering, Electronic Systems, Electronics, Numerical Analysis, Telecommunications, Linear Algebra, Mathematical Modeling, Time Series Analysis and Forecasting
Intermediate · Course · 1 - 4 Weeks

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Governance, Climate Change Adaptation, Land Management, Community Development, Environmental Issue, Sustainable Development, Economic Development, Transportation Operations, Finance
Intermediate · Course · 1 - 3 Months

American Museum of Natural History
Skills you'll gain: Teaching, Education and Training, Instructional Strategies, Instructing, Pedagogy, Anthropology, Life Sciences, Culture, Biology, Curriculum Planning, Taxonomy, Scientific Methods
Mixed · Course · 1 - 3 Months

Skills you'll gain: OpenAI API, Prompt Engineering, Large Language Modeling, ChatGPT, OpenAI, Generative AI, Application Performance Management, Image Analysis, Application Programming Interface (API), LLM Application, Multimodal Prompts, Animations, File Management, Graphics Software, Embeddings, Classification Algorithms, Computer Graphics, Application Development, Python Programming, Computer Science
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Data Warehousing, MongoDB, IBM Cognos Analytics, Extract, Transform, Load, NoSQL, Apache Spark, IBM DB2, Big Data, Dashboard, Business Intelligence, PySpark, Data Pipelines, Analytics, Databases, Database Design, Data Architecture, Apache Airflow, Relational Databases, SQL, Python Programming
Advanced · Course · 1 - 3 Months