
Coursera
Skills you'll gain: Prompt Engineering, Anthropic Claude, Generative AI, Artificial Intelligence, Application Development, Application Programming Interface (API), Authentications, Context Management, User Interface and User Experience (UI/UX) Design, Content Creation, Customer Service
Intermediate · Course · 1 - 4 Weeks
University of Alberta
Skills you'll gain: Agile Software Development, Requirements Management, Software Development, Product Management, Process Development, Application Lifecycle Management, Software Engineering, Project Planning, Project Management, Customer Engagement
Mixed · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: User Story, Negotiation, Data Presentation, Risk Management, Professional Development, Drive Engagement, Business Risk Management
Beginner · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Email Automation, Calendar Management, Organizational Skills, ChatGPT, Data Integration, Generative AI, Prompt Engineering, Document Management, Automation, Application Programming Interface (API)
Mixed · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Customer Retention, Customer experience strategy (CX), Customer Engagement, Customer Relationship Management, Customer Insights, Target Audience, Organizational Structure, Key Performance Indicators (KPIs), Business Metrics, Value Propositions
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Node.JS, Restful API, Application Programming Interface (API), Back-End Web Development, Microsoft Visual Studio, Web Applications, Javascript, Application Development
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Network Troubleshooting, Network Protocols, Network Monitoring, Network Analysis, TCP/IP, Cyber Security Assessment, Network Security, User Interface (UI)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cloud API, Google Cloud Platform, Text Mining, Application Programming Interface (API), LLM Application, Generative AI, Natural Language Processing, Jupyter, Python Programming, Classification Algorithms
Intermediate · Guided Project · Less Than 2 Hours

Logical Operations
Skills you'll gain: Customer Service, Customer Relationship Building, Customer Support, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Engagement, Greeting Customers, Communication, Interpersonal Communications, Telephone Skills, Active Listening, Conflict Management, De-escalation Techniques, Crisis Management, Crisis Intervention
Mixed · Course · 1 - 3 Months

University of Virginia
Skills you'll gain: User Story, Persona (User Experience), Design Thinking, Agile Product Development, Agile Methodology, Interviewing Skills, User Research, Persona Development, Product Development, Innovation, User Centered Design
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Linux Servers, Linux Administration, Command-Line Interface, Bash (Scripting Language), Apache, Performance Tuning, Operating System Administration, Linux Commands, Web Servers, Server Administration, System Monitoring, Virtualization, Network Administration, Virtual Machines, System Configuration, File Management, Software Installation, Package and Software Management
Intermediate · Course · 1 - 3 Months

Universidad Nacional de Colombia
Skills you'll gain: Identity and Access Management, digital literacy, Data Sharing, User Accounts, Ethical Standards And Conduct, Higher Education, Information Privacy, Research, Digital Communications
Beginner · Course · 1 - 3 Months