IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Google Cloud
Skills you'll gain: Google Workspace, Collaborative Software, Collaboration, Productivity Software, Internal Communications, Business Communication, Communication, Spreadsheet Software, File Management
Beginner · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Cultural Diversity, International Relations, World History, Policy Analysis, Economics, Economic Development, Business, Business Strategy, Business Economics, Competitive Analysis, Risk Management, Business Development
Build toward a degree
Beginner · Course · 1 - 4 Weeks

University of California, Santa Cruz
Skills you'll gain: R Programming, Statistical Modeling, Bayesian Statistics, Statistical Software, Markov Model, Mathematical Modeling, Statistical Methods, Probability & Statistics, Unsupervised Learning, Machine Learning Methods, Probability Distribution, Classification Algorithms
Intermediate · Course · 1 - 3 Months

Cisco Learning and Certifications
Skills you'll gain: Key Management, Data Security, Cryptography, Encryption, Cybersecurity, Network Security, Security Information and Event Management (SIEM), Network Monitoring, Information Assurance, Network Analysis, Intrusion Detection and Prevention, Event Monitoring, Continuous Monitoring, Threat Detection
Mixed · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Business Ethics, Negotiation, Purchasing, Business Writing, Business Communication, Decision Making, Forecasting, Auditing, Communication, Budgeting, Influencing, Vocabulary, English Language, Leadership, Financial Acumen, Presentations, Communication Strategies, Business Economics, Finance
Mixed · Course · 1 - 3 Months

Siemens
Skills you'll gain: Safety Standards, Robotics, Electrical Safety, Mechanical Design, Automation, Control Systems, Manufacturing and Production, Performance Testing, Human Machine Interfaces, Computer Programming, Programming Principles
Beginner · Course · 1 - 4 Weeks

École Nationale des Ponts et Chaussées
Skills you'll gain: Lean Manufacturing, Lean Methodologies, Business Transformation, Continuous Improvement Process, Process Improvement, Manufacturing Operations, Service Improvement, Operational Efficiency, Process Analysis, Value Engineering, Waste Minimization, Competitive Intelligence, Business Technologies, Quality Control
Beginner · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Prompt Engineering, Business Correspondence, Target Audience, Business Communication, Strategic Communication, Business Writing, Social Media Content, Communication, AI Enablement, Generative AI, Communication Strategies, Meeting Facilitation, Content Creation, Social Media, Taking Meeting Minutes, Artificial Intelligence
Beginner · Course · 1 - 4 Weeks

Starweaver
Skills you'll gain: Stakeholder Engagement, Business Analysis, Business Systems Analysis, Organizational Change, Stakeholder Communications, Requirements Analysis, Stakeholder Analysis, Change Management, Performance Analysis, Project Performance, Performance Measurement, Business Development, Process Improvement, Quality Management
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Cryptography, Brute-force attacks, Encryption, Information Systems Security, Cybersecurity, Theoretical Computer Science, Computational Logic
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Slack (Software), Productivity Software, Collaborative Software, Internal Communications, Organizational Skills, Business Communication, Team Management, Communication Strategies, Resource Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Network Troubleshooting, OSI Models, Network Model, TCP/IP, Networking Hardware, Local Area Networks, Network Protocols, General Networking, Network Architecture, Network Infrastructure, Network Switches, Test Equipment, Test Tools
Beginner · Course · 1 - 3 Months